All reviews

Rating Breakdown

  • 5
    95% (90 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (4 ratings)

Reviews with Text

  • 96% (91)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 28, 2025

weak app

Using app

About 3 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 24, 2025

App does what I need, and upon installation I found it didn't mesh well with my theme (minor formatting). A quick chat and a few hours later, their dev made it work perfectly. First class support.

Store

ZESCO

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

This app has helped us with a few different fields we needed and the support team is amazing!

Using app

30 days

Total reviews

7

Average rating

5.0

1 / 5 Share

Sept. 29, 2025

I’ve had a disappointing experience with Pascal from Textify’s customer service. As customers, we try our best to share our thoughts and ideas in good faith. However, when a support member responds with a poor attitude, impatience, or attacks the client instead of addressing concerns calmly, it reflects badly on the company. The Textify app itself is good, but Pascal’s approach in handling customer communication comes across as inappropriate and impolite. Customer service is about patience, empathy, and solutions — qualities that need to be reinforced through proper training in this case.

Using app

3 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 7, 2025

Great app, and support team are fantastic. Highly recommend.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2025

Great app with a lot of opportunities to design and personalize your product page. Its user friendly and should you have any questions the friendly and professional support is available immediately. I highly recommend this app

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2025

quick support chat response when others leave you waiting, and issue fixed super quick too!

Using app

1 day

Total reviews

9

Average rating

4.9

5 / 5 Share

July 21, 2025

AMAZING! PERFECT! Excellent Performance. Easy to use! Thank you!!!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2025

I just started using this app, but I have to say the customer service is AMAZING. I had 2 issues that they helped me solved so quickly with very clear help and communication. I'm excited to start using this app and wish all customer service was this good!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2025

First time customer and my experience was excellent. Customer service was friendly and efficient. The monthly pricing is very affordable for someone that has no knowledge about coding. The App is very easy to install and use. Besides there are lots of videos to help you understand how to use the different features it offers. Very pleased with my purchase so far and will def. highly recommend to others. Thank you so much Pascal and the team!!!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 16, 2025

I am so glad that you resolved my issue very fast. Thank you for assistant.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2025

Very great service - we had a problem with the price add on in the cart - was serviced within a couple of hours! Great.

Using app

6 days

Total reviews

4

Average rating

5.0

4 / 5 Share

May 18, 2025

A very simple and useful app.

Using app

9 months

Total reviews

4

Average rating

4.8

5 / 5 Share

April 30, 2025

5 stars are not enough! it's the first time I find a simple app that really does everything I need. and if it doesn't you were very fast in providing assistance top assistance

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

April 29, 2025

Pascal hat mir spät abends super freundlich, schnell und kompetent unterstützt. Der Shop bzw. die App lief direkt wieder einwandfrei. Danke Pascal!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2025

This app is perfect for our business as we often need to use several custom textboxes for customers to enter very specific details pertaining to their order. The textboxes are highly customizable with many different feature options. Anytime a question or issue arises with the app, the Textify team is quick to respond and resolve it. If we need a specific functionality added to the app, the team is always able to accommodate us and make it work. They're very efficient and kind. Highly recommend.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2025

Je recommande vivement l’utilisation de TextBox ! L’équipe est extrêmement réactive et accessible — à chaque fois que j’ai eu une question ou le moindre souci, ils ont répondu en un temps record et ont tout réglé avec professionnalisme. On sent qu’ils sont vraiment à l’écoute de leurs utilisateurs. C’est rare de trouver un support aussi efficace aujourd’hui. Et pour le prix… n’hésitez pas une seconde. C’est un excellent rapport qualité/prix. Vous serez entre de bonnes mains, c’est certain !

Using app

About 1 month

Total reviews

14

Average rating

4.6

5 / 5 Share

March 31, 2025

Ich bin wirklich begeistert von Textify! Die App bietet eine einfache und funktionale Lösung für meine Anforderungen und funktioniert problemlos. Was mich besonders überzeugt hat, war der Support. Als ich ein Problem hatte, wurde mir schnell und kompetent geholfen, sodass ich das gewünschte Ergebnis ohne Umwege erreichen konnte. Keine endlosen E-Mails oder automatische Antworten, sondern echte, menschliche Unterstützung, die den Unterschied macht. Ich kann Textify wirklich jedem empfehlen, der eine benutzerfreundliche und zuverlässige Lösung sucht!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 26, 2025

The customer service is amazing, with prompt responses and a clear understanding of clients' needs. Highly recommended!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2025

Excellent prompt, help with my small tech issue being resolved within minutes. Highly recommend!

Using app

4 months

Total reviews

3

Average rating

5.0