All reviews

Rating Breakdown

  • 5
    97% (32 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 25, 2024

L'IA è diventata il nostro primo punto di contatto con i clienti su WhatsApp che sono felici di ricevere assistenza immediata 24/7. L’app funziona davvero bene, si intregra a Shopify con facilità e sopratutto l’assistenza è costante e sempre puntuale. Abbiamo instaurato un ottimo rapporto con il team di TextYess che oltre ad assisterci accoglie sempre molto volentieri i nostri feedback.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

June 5, 2024

Our experience with the TextYess app has been fantastic. TextYess helps us address customer concerns right from the start and guides them towards making a purchase. Plus, it’s helped us get positive reviews from our customers. The support team has also been super reliable and always there when we need them.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're thrilled to hear that TextYess has been instrumental in addressing customer concerns and guiding them towards purchases. It's wonderful to know that our app has also contributed to receiving positive reviews from your customers. Our support team strives to be reliable and available, and your feedback truly validates their hard work. Best regards, The TextYess Team

5 / 5 Share

May 30, 2024

"TextYess is a great tool, highly recommended. We needed to automate answering all of our customers' questions on WhatsApp, and we found exactly what we needed: an accurate AI assistant with a human touch. Incredibly useful, especially for marketing campaigns with high ROAS. What I appreciated the most is the attention they put into customer service; the team is always available to help!"

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and recommendation! We're thrilled to hear that TextYess has been exactly what you needed for automating customer interactions on WhatsApp. It's great to know that our AI assistant's accuracy and human touch have been beneficial for your marketing campaigns, especially with achieving high ROAS. We pride ourselves on our customer service, and we're glad our team's support has made a positive impact. If you have any more questions or need further assistance, we're always here to help!

5 / 5 Share

May 29, 2024

The installation, setup, and configuration were remarkably simple and straightforward. The accuracy of the answers reduced our Customer Care workload while providing customers with the necessary information, which is crucial. Additionally, the onboarding quality deserves a mention: the Textyess team supports us at every step with kindness and expertise. Excellent job! Highly recommended app.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! We are thrilled to hear that our app works exceptionally well. Our development team is always ready to help and support our users, so it's fantastic to hear that you found our support up to your expectations. We greatly appreciate your recommendation and are grateful for your ongoing support. Thank you again and see you soon! 🌟🌟🌟🌟🌟

5 / 5 Share

May 28, 2024

Si sa che l’IA è il futuro ma vederla in azione è davvero qualcosa di scioccante. L’app funziona benissimo e sopratutto l’assistenza è costante e sempre puntuale. Abbiamo instaurato un ottimo rapporto coi ragazzi di TextYess che oltre ad assisterci accolgono sempre ben volentieri i nostri feedback

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Grazie mille per la tua recensione! Siamo entusiasti di sapere che la nostra IA abbia superato le tue aspettative e che l'app funzioni perfettamente per le tue esigenze. La tua soddisfazione è la nostra priorità, e ci fa piacere sapere che l'assistenza costante e puntuale abbia contribuito a rendere la tua esperienza positiva. Continueremo a lavorare sodo per offrirti il miglior servizio possibile. Grazie ancora per il tuo supporto! 🫂

5 / 5 Share

March 21, 2024

We are really satisfied with TextYess. The AI Assistant answers all of our customers' questions, even the most difficult ones, in a few of seconds. A key feature is that since we have customers from all around the world, the AI can guarantee continuous support in any language, offering a 24/7 WhatsApp multilingual shopping experience. Last but not least, we are exploring WhatsApp marketing features and getting some first great results. Recommended!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

It's great to hear that TextYess has been such a valuable asset to your brand! Providing efficient and multilingual support through WhatsApp is a powerful way to enhance the shopping experience for your customers. Additionally, leveraging WhatsApp for marketing purposes can further expand your reach and engagement with potential customers. It's great to hear that you're seeing positive results from these efforts. We are glad to have you onboard!

5 / 5 Share

March 19, 2024

Fantastic tool, highly recommended. We wanted to automate answering all of our customers' questions on WhatsApp, and we found what we needed: a precise AI assistant with a human touch. Super useful especially during peak periods. The thing I appreciated mostly is the attention they put into customer care, the team is always available for help.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

It's great to hear that you found an AI assistant that meets your needs for automating customer support on WhatsApp! Having a tool that can handle inquiries efficiently, especially during peak periods, can be incredibly valuable for businesses. And having attentive customer care from the team behind the AI assistant adds an extra layer of support and reassurance. If you have any questions or need further assistance, feel free to ask anytime! 🌟

5 / 5 Share

March 4, 2024

Applicazione fantastica, consiglio vivamente.

Using app

27 days

Total reviews

4

Average rating

5.0

Developer Reply

Grazie infinite per la recensione, la vostra opinione è tutto per noi! 🌟🌟🌟🌟🌟

5 / 5 Share

Feb. 23, 2024

Wonderful product. They guided us step by step through the integration and within a few days we were live with a very high quality AI Assistant. We appreciate the fact that the tool not only responds to customers, but helps them find the right products for them and thus has an impact on our conversion rate. Curious about the new features they will implement!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so so much for your review! It is paramount to us to have happy customers and we strive to do our best to assist you anytime. We do all the necessary activities and improvements to push your conversion rate up and make your AI Assistant exactly like any of you in the team: motivated, polite, passionate and available! Thank you 🌟🌟🌟🌟🌟

4 / 5 Share

Feb. 19, 2024

We started using TextYess a few months ago and are incredibly pleased with the quality of service we have received. Easy to use product, always available customer support, and strong impact on our store's conversion rate!

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your review! It's fantastic to know that you find our product easy to use and that you've experienced excellent customer support whenever you've needed it. We're especially delighted to hear about the strong impact TextYess has had on your store's conversion rate. Thank you once again for your kind words and for choosing TextYess. If you ever need any assistance or have further feedback to share, please don't hesitate to reach out.

5 / 5 Share

Feb. 12, 2024

Riccardo e Ilaria del team di Text Yes ci hanno supportato con entusiasmo in tutti i passaggi per installare il nostro assistente virtuale, siamo felicissimi di aver abbracciato con loro questo progetto di successo che ci porterà a migliorare la nostra assistenza al cliente.

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Grazie di cuore per le belle parole! È un piacere collaborare con voi in questo progetto, siamo certi porterà ad un notevole miglioramento nella vostra assistenza clienti e ad un incremento delle vendite tramite l'AI Shopping Assistant. Siamo qui per voi in ogni fase del percorso e non vediamo l'ora di continuare a supportarvi nel vostro cammino verso il successo. Grazie ancora per la vostra fiducia nel team di TextYes!

5 / 5 Share

Feb. 12, 2024

Excellent app, it works exceptionally well, responding naturally to all messages and has enabled us to achieve great conversions on our e-commerce. The development team is also outstanding and always available! Highly recommended!

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with our app! We're thrilled to hear that it's been such a valuable asset for your e-commerce business, and that you've found it to be exceptionally effective in engaging with your customers and driving conversions. Our development team is truly dedicated to delivering the best possible experience for our users, so it's fantastic to hear that their efforts have been recognized and appreciated. Your recommendation means a lot to us, and we're grateful for your support. To a bright future together with a lot of in-chat sales!

5 / 5 Share

Feb. 12, 2024

We were skeptical initially of using an AI tool to interact with our customers, but after trying TextYess we were quickly convinced. We were amazed at the ease with which AI can be instructed and the helpfulness of their team. Excited to see the new features they will release!

Using app

2 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your enthusiastic review! We are thrilled to hear that our app works exceptionally well and has contributed to achieving great conversions on your e-commerce platform. The fact that it responds naturally to all messages is valuable feedback for us. Our development team is always ready to help and support our users, so it's fantastic to hear that you found our support up to your expectations. We greatly appreciate your recommendation and are grateful for your ongoing support. Thank you again and see you soon!

5 / 5 Share

Jan. 29, 2024

Communicating with a target audience of millennials WhatsApp is a channel to use 100%, both from a customer service and direct sales perspective. Happy to use TextYess and offer our customers a buying experience available 24/7, in all languages!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear about your success in communicating with your target audience through WhatsApp. It's fantastic to know that TextYess has proven to be an invaluable tool for both customer service and direct sales. Creating a buying experience that's available 24/7 in all languages aligns perfectly with customers' expectations. Looking forward to continuing to support your business and providing exceptional experiences for your customers!

5 / 5 Share

Jan. 23, 2024

Installation, setup and configuration of astonishing simplicity and ease: in no time we had the chatbot up and running with answers in line with the site content, product catalogue and FAQs. Training allows the quality of responses to be continually refined, and again with the usual simplicity and speed. The accuracy of the answers decreased the workload of our Customer Care while simultaneously giving customers the answers they needed, which is the most important thing. Finally, the quality of onboarding is worth mentioning: the textyess team is by our side at all times with kindness and competence. Excellent work! Super recommended app, a must-have.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you immensely for sharing your feedback! We're delighted to hear about your seamless experience with the installation and configuration of our chatbot. It's fantastic that you found the process astonishingly simple and efficient, leading to a quick deployment with answers perfectly aligned with your site content, product catalogue, and FAQs. Your recognition of the training process's effectiveness warms our hearts. Knowing that it enables continual refinement of response quality with simplicity and speed is truly rewarding. We understand the critical importance of accurate answers in alleviating the workload for Customer Care and ensuring customers receive the information they need promptly. Thank you for labeling TextYess as a "must-have" app. Your recommendation means the world to us, and we're thrilled to have the opportunity to contribute to your success. We're here for you! 🌟

5 / 5 Share

Jan. 17, 2024

Very easy product to set up and amazing AI Assistant responses. We were already using it on 3 other brands of our partners and couldn't help but use it in Sublime Shop as well. Really a lot of stuff here!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing, we truly appreciate it. That's what we want to be famous for - a very easy product that makes customers happy so that they can't live without it! We are very proud of being your partners and look forward to a long future together!

5 / 5 Share

Dec. 19, 2023

In just a few minutes, we were able to set up our AI Assistant on WhatsApp, and it's great to automatically respond 24/7 to all of its customers in just a few seconds. Great product!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

That's fantastic to hear, Fitporn Team! We're more than thrilled to know that you've been having such a great experience with us. Ease and speed are our top priority, and it's awesome to hear that we're doing a good job. 🙏

5 / 5 Share

Dec. 19, 2023

After our colleagues from Italy and France started using TextYess' AI Shopping Assistant, it seemed inevitable that we would test it as well. A cool tool! The two features our customers appreciate most are the ability to receive product photos on WhatsApp and the AI's incredible understanding of audio messages. Recommended!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for the stellar feedback, your support means the world to us! Thrilled to have you with us in multiple countries. Rest assured, we're cooking up even more features to keep boosting that value for you! 🌟

5 / 5 Share

Dec. 13, 2023

We are very satisfied with this tool. AI answers all of our customers' questions, even the most complex ones, in a matter of seconds. A key feature is that since we have customers from all over the world, it can guarantee continuous support, offering a 24/7 WhatsApp shopping experience for our customers.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the nice words TBD Eyewear Team! We are glad to have you onboard and strive to offer the best customer experience to your customers in any language, instantly, on WhatsApp! Looking forward too see what our future of AI x eyewear looks like. 💪🏼

5 / 5 Share

Dec. 11, 2023

Great performance and amazing answer. In a month conversion rate was 19% with a roas of 28. service is amazing and they are very reactive

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with the world! Numbers are key to us and we are very proud of the results of Marta Ray! To a successful collaboration 🌟🌟🌟🌟🌟