The Courier Guy
We'd love to handle your package
Rating
4.0
feedback
4
chart
#1,244
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
25%
-
Less than a month
0%
-
Less than a year
50%
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More than a year
0%
Reviews Summary
The reviews for the app are quite mixed, with both positive and negative feedback. On the positive side, users appreciate how the app makes booking shipments incredibly easy, especially for South African companies. The developers have also been praised for actively working to resolve app errors and improve its functionality, making progress week by week. Users find the app great for creating bulk orders without the need for manual copy and paste, and the fact that it is free is a bonus. However, on the negative side, there are complaints about installation issues, server errors, and the app lacking basic automation features like automatically marking orders as fulfilled and sending tracking numbers to clients. Users have expressed frustration with the lack of support in resolving these issues and may consider switching to other courier providers with more solid apps.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 29, 2024
Um... Wow! That is all I have to say. That just made booking a shipment incredibly easy! Well Done TCG! I so appreciate how you are pushing the industry forward, making it so much easier for South African Companies to deliver exceptional service.
July 22, 2023
Cant install the app, server error 500. Tried clearing cash, cookies and and all that jazz. Switching back to bobgo. Horrible App.
Sept. 12, 2023
EDIT: The app developers have been actively working with us to resolve the app errors. Finally we are making some good progress and the app is actively becoming better week by week. Thanks to Bruce, Chris and the team at AppInlet ---------------------------------------------------- This app experience has been so so. On the one hand it gets the job done. On the other, upon making a new booking, it lacks the basic ability to automatically mark orders as fulfilled and sending the client their tracking number. So this all needs to be done manually, which each and every order. TCG keep referring me to the app developer (App-Inlet), so does Shopify, and AppInlet Support themselves, although kind and courteous, have not actually been helpful on this impairment. I’ve been hounding them for months on wether the app can perform this basic function (i.e. by activating carrier calculated shipping, a basic add-on for any Shopify plan). Or what exactly about a higher-tier plan, if even necessary, would make this function work. Without seeming to know themselves, and evidently not interested enough in figuring it out, their latest pitiful message has been one of "it's not our job to figure it out". We will likely change courier providers soon, with a more solid app, as we spend hours adding tracking details manually, and who has time for that..
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