The Courier Guy for Shopify

The Courier Guy

We'd love to handle your package

View on App Store

Rating

4.0

feedback

4

Reviews

chart

#3,890

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    25%
  • Less than a month
    0%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate how the app makes booking shipments incredibly easy and how the developers are actively working to resolve errors and improve the app. Users also like that the app makes creating bulk orders much easier and is free to use. However, on the negative side, there are complaints about installation issues, server errors, and the app lacking the basic ability to automatically mark orders as fulfilled and send tracking numbers to clients, requiring manual input for each order.

Highlights

Positive feedback on ease of booking shipments and active developer support
Positive comments on making bulk orders easier and being free to use
Negative feedback on installation issues and server errors
Negative comments on app lacking basic automation features for order fulfillment and tracking numbers
User dissatisfaction with the need for manual input for each order

Rating Breakdown

  • 5
    75% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 29, 2024

Um... Wow! That is all I have to say. That just made booking a shipment incredibly easy! Well Done TCG! I so appreciate how you are pushing the industry forward, making it so much easier for South African Companies to deliver exceptional service.

Using app

--

Total reviews

3

Average rating

4.7

1 / 5 Share

July 22, 2023

Cant install the app, server error 500. Tried clearing cash, cookies and and all that jazz. Switching back to bobgo. Horrible App.

Using app

About 1 hour

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 12, 2023

EDIT: The app developers have been actively working with us to resolve the app errors. Finally we are making some good progress and the app is actively becoming better week by week. Thanks to Bruce, Chris and the team at AppInlet ---------------------------------------------------- This app experience has been so so. On the one hand it gets the job done. On the other, upon making a new booking, it lacks the basic ability to automatically mark orders as fulfilled and sending the client their tracking number. So this all needs to be done manually, which each and every order. TCG keep referring me to the app developer (App-Inlet), so does Shopify, and AppInlet Support themselves, although kind and courteous, have not actually been helpful on this impairment. I’ve been hounding them for months on wether the app can perform this basic function (i.e. by activating carrier calculated shipping, a basic add-on for any Shopify plan). Or what exactly about a higher-tier plan, if even necessary, would make this function work. Without seeming to know themselves, and evidently not interested enough in figuring it out, their latest pitiful message has been one of "it's not our job to figure it out". We will likely change courier providers soon, with a more solid app, as we spend hours adding tracking details manually, and who has time for that..

Using app

10 months

Total reviews

4

Average rating

3.3

5 / 5 Share

Sept. 29, 2022

Great app, makes life 100x easier when creating bulk orders. No more copy/pasta. Plus its FREE!!

Using app

11 months

Total reviews

3

Average rating

5.0

All reviews

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