SC Sales Motivator
Sell more with on-brand, interactive, promotional campaigns.
Rating
4.7
feedback
518
chart
#1,438
All reviews
Rating Breakdown
Review RSS Feed
Dec. 12, 2019
Sukh helped me out installing an app that needed so me coding from my part. I followed the instructions perfectly but there was a part where nothing I did worked. Sukh took over and created a ticket which took care of the issue. Thanks for your assistance Sukh! =)
Hi there! We're so sorry to hear that you ran into some trouble with getting the app working properly; we try to make our installation instructions as easy as possible, but unfortunately with so many different types of themes, sometimes some extra tweaking is required. We're really glad that Sukh was able to help you get it up and running properly. :-) We look forward to seeing your success with Motivator; please don't hesitate to reach out if you need anything else!
Dec. 11, 2019
Sukh did excellent and the team at BOLD makes you feel confident you are choosing the right team for your success. they are very attentive always working usually around the clock like we do and always willing to go the extra mile (work hard above hard to make their customers pleased) talking to my team we went through all our apps and saw were we could replace our apps we are using with BOLD because bold is a BOLD choice in the right direction. With innovative apps for Shopify geared towards providing you great sucess and a team able to provide the support needed for such greatness! Thank you BOLD you all are Stellar and thank you Sukh for your support! Additionally had some great support from Priyanka and Rajni's they were spot on helping me EVERY step of the way to make our Campaign a success. Really if you are thinking twice about bold please don't they will save you alot of headache and time and make your job a pleasure. They are worth EVERY penny.
Hi there! We are so happy to hear that you're enjoying our apps, and feel confident in us as a company. Our support team is filled with incredible and talented people who are always ready to assist our customers however they can. We really appreciate your business, and your kind words. We love hearing that you found some alternatives in our apps! Thank you for the amazing review, and for giving Sukh a shoutout; we'll be sure to pass along the kind words to him! Don't hesitate to reach out if you need anything else. :-)
Feb. 11, 2020
Thank you Kelsey for the great support via chat! App was easily installed and does everything we need it to. Thank you Kelsey for the great support via chat! App was easily installed and does everything we need it to. *update* More great customer service via chat with Aryan S.! Issue was diagnosed and request to resolve it was fasttracked.
Hi there! Thank you for the review; we're glad that Kelsey was able to work with you over live chat to get all of your questions answered. :-) That's fantastic to hear that the app is installed and ready for you to use. Please let us know if we can help with anything else! We look forward to seeing your continued success.
Dec. 2, 2019
Really great customer support! Simran & Eric were able to resolve my issues on the shopify theme and they were very efficient.
Hi there! Thanks very much for taking the time to leave us a review; we're glad to hear that our support gurus were able to work on your store and get everything resolved. Please let us know if we can help you out with anything else!
Nov. 29, 2019
Bold is always on top of their customer service. We had a last minute BFCM gift issue and bold customer service handled it right away. Rahul was fantastic and helped very quickly. Customer for life
Hi there; thanks so much for the kind words about our customer service! We're so happy to hear we've made such a great impact on you that you want to continue using our app for a long time. :-) We're glad that Rahul was able to work with you to get things solved with your BFCM gift so quickly! We've got all hands on deck this weekend, so please don't hesitate to reach out if you need anything else!
Nov. 27, 2019
Super helpful with fixing 2 bugs that were related to my cart and a quantity issue. James B was super attentive in getting the app working so we could push our promotion for the holidays. He took the time to dig into the site during a busy week. I appreciate the helpful chat support!
Hi there! We're so glad to hear that James was able to work with you in getting those bugs fixed - we've got all hands on deck for the Black Friday weekend coming up! We look forward to seeing your success with the coming holidays! Please let us know if we can assist with anything else.
Nov. 27, 2019
The customer support I received from Bold Sales was fantastic! Not only did James B help solve my issue quickly, but he actually helped me identify a page loading speed issue caused by another app, and find a solution to this too!
Hello there! We're glad to hear that you were happy with our service - we aim to offer world-class support to our merchants. :-) James is a rockstar - we're glad he was able to help you out in more than one way! Thanks so much for sharing your awesome experience - we're so happy that you're able to leave with a great experience. Please let us know if we can do anything to assist in the future! And best of luck with the busy, upcoming weekend!
Nov. 27, 2019
Chinton was patient and awesome! Love the app and the support team. Planning on using it to increase Black Friday sales!
Hello there! We appreciate the review; thanks so much for the shoutout to our live chat guru, and we're glad we could help you out! We look forward to seeing your Black Friday success, and hope that Motivator will play a part in that! :-) Please let us know if we can help with anything else!
Nov. 26, 2019
Support from the Bold team was amazing! Handled our enquiries and went beyond what we had actually asked to help solve the issues we were facing with the app. Thank you Brenden, Challi, and Nick! App does what it says it would and the support is icing on a well made cake
Hello! We're really happy to hear that our team of support gurus were able to work with you to get everything working properly and answer any questions you had! We're glad to hear that you're enjoying the app and that you found our support to be the icing on the cake. :-) Please let us know if we can help with anything else!
Nov. 21, 2019
The app is great and has exceeded my expectations. Support has also been spot on, which means I'll keep the App installed after the 14 day trial period.
Hi there, thanks so much for the review and for sharing your thoughts! We're really happy to hear that you've been enjoying the app, and we love offering top-notch support for our apps. We're really glad to hear we were able to impress you within the trial period, and look forward to seeing your continued success! Please let us know if we can assist with anything else.
Nov. 6, 2019
The customer support with this app is really helpful and fast. We haven't been using it very long, but so far, we've been very happy.
We love hearing that you've been enjoying our Motivator app so far; we're always ready to help however we can, so it's great to hear that you've already been able to experience our top-notch support! Don't hesitate to reach out if you have any other questions, and we look forward to seeing your business' continued success. :-)
April 23, 2019
I needed a little help with installing the app and Jade did it quickly and correctly. So easy to use!
Thanks so much for the feedback! We'll be sure to pass along your review to Jade, I know that everyone here appreciates hearing when they've been able to help! I also just want to say that I love the packaging for your products - the Relax & Unwind Basket just looks amazing!
March 11, 2019
Great app, Bold Sales Motivator service is competent, fast and friendly. We recommend this quality app. Thank you !
Thanks for your review about our app! Best of luck with the launch of your store; that galaxy background is beautiful.
March 7, 2019
Parminder and Harpreet were very helpful in getting me all set up through chat. Really good customer service :)
Thanks a lot for your feedback about our support specialists! We're very glad we could help. Love your website's branding and the layout!
March 1, 2019
I used this product just for a few days and it was awesome other than it couldn't do the things we needed it to, very complicated request no app can do it, but the features it did have were awesome just wasn't something that we needed! What puts this company at a 5 is their customer service if you have any issues installing or uninstalling they are ALWAYS willing to help and do it quickly. Don't hesitate to do any business with this company they won't let you down.
Really appreciate your review and kind words - thanks so much! We're always looking to add new features to our solutions. We have some other great apps on the App Store you may want to check out. By the way, we love your shop! You sell some great gear :-)
Feb. 26, 2019
Quick and efficient response and very helpful even through email correspondence. I had a lot of questions and they answer all of them and even explained step by step what to do or how to ensure the app works in my stores favor as well as for my customers. It was a win win.
Jan. 31, 2019
Quick and efficient response and great email correspondence. Looking forward to using this app more in the future! Thank you A special mention to Ankur Guri as super helpful, efficient and great to talk to and help me out with my query quickly
Jan. 29, 2019
The app works pretty well and the support team is very attentive and fast. We are enjoying their app.
Jan. 28, 2019
Great app, reasonably priced and fantastic staff! Peter was emailing me on the weekend answering a question!
Dec. 12, 2018
Nice and usefull that helps me getting more sales. Despite i had to pay for installation on website.