Rating

3.6

feedback

16

Reviews

chart

#2,946

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    0%
  • Less than a month
    6%
  • Less than a year
    62%
  • More than a year
    19%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include the app being useful for future time scheduling, free to use with helpful support staff, and effective for running A/B tests on products and website features. Users have reported significant revenue increases and positive experiences with the developers. On the other hand, negative themes include issues with plan changes, unresponsive customer support, and data discrepancies affecting test results. Some users have also experienced technical issues with the app not responding properly.

Highlights

Positive aspects include the app being useful for future time scheduling, free to use with helpful support staff, and effective for running A/B tests on products and website features.
Users have reported significant revenue increases and positive experiences with the developers.
Negative themes include issues with plan changes, unresponsive customer support, and data discrepancies affecting test results.
Some users have also experienced technical issues with the app not responding properly.

Rating Breakdown

  • 5
    75% (12 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    12% (2 ratings)
  • 1
    12% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 27, 2025

They change their plans so you have to keep upgrading to keep using the same features.

Using app

--

Total reviews

3

Average rating

1.0

5 / 5 Share

March 8, 2025

It is an excellent app for future time scheduling.

Using app

Almost 3 years

Total reviews

25

Average rating

3.9

Developer Reply

Thank you for your 5-star review! We're so glad to hear that you find Theme Scientist excellent for future time scheduling. If you have any questions or suggestions, feel free to reach out. We're always here to support you!

5 / 5 Share

Aug. 12, 2024

This is a very useful app, and it's free! Helpful support staff, easy to use, I'm very happy.

Using app

Over 1 year

Total reviews

12

Average rating

4.7

1 / 5 Share

Nov. 20, 2023

don't even deserve to give a star ,the app isn't even responding

Using app

40 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Dear HudaOrganics, Thank you for your feedback. We’re sorry to hear that you were experiencing issues with the app. Your experience is important to us, and we’re committed to resolving this problem. Our support team would be more than happy to help you get your A/B Tests up and running. Please reach out we will would love to resolve this issue for you. All the best.

2 / 5 Share

June 5, 2023

Customer support is really bad at responding to this app. Our data had discrepencies that don't make sense/ need explanation on almost every test and their team does not get back to you for at least 5 days when you have a question, sometimes never.

Using app

About 2 months

Total reviews

7

Average rating

4.6

Developer Reply

Hello Print Your Places, We are sorry for the challenges you've faced with our app and the delay in receiving support. Your feedback is crucial to us, and we deeply regret any inconvenience it may have caused you. Our customer support team strives to provide timely assistance, and we have taken steps to ensure that your inquiries are addressed promptly moving forward. We understand your concerns regarding data discrepancies and unanswered questions, and we're committed to addressing these issues promptly. When discrepancies arise or you have questions about our app, we encourage you to reach out to our support team immediately. Our goal is to assist you swiftly and efficiently. To further expedite the resolution process,  we usually request collaborator access to your store. This enable us to investigate the issues you've encountered and work closely with you until a solution is found. Please feel free to contact us directly via email/chat. We're here to assist you every step of the way. Thank you for giving us the opportunity to address these concerns, and we look forward to improving your experience with our app.

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more