Theme Scientist A/B Testing
Theme Scientist A/B Testing
Rating
3.6
feedback
16
chart
#2,695
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
0%
-
Less than a month
6%
-
Less than a year
62%
-
More than a year
19%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's functionality for A/B testing, theme scheduling, and product testing. Many users find the app easy to use and effective in helping them make informed decisions about their online store. The support team is also praised for being responsive and helpful, with developers going above and beyond to implement user suggestions. However, on the negative side, some users have experienced issues with changing plans and upgrades, slow customer support responses, and technical glitches like the app not responding or data discrepancies. Overall, the app seems to have a strong potential for improving online store performance through testing and optimization, but there are areas that could be improved such as plan changes and customer support responsiveness.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 27, 2025
They change their plans so you have to keep upgrading to keep using the same features.
March 8, 2025
It is an excellent app for future time scheduling.
Thank you for your 5-star review! We're so glad to hear that you find Theme Scientist excellent for future time scheduling. If you have any questions or suggestions, feel free to reach out. We're always here to support you!
Aug. 12, 2024
This is a very useful app, and it's free! Helpful support staff, easy to use, I'm very happy.
Nov. 20, 2023
don't even deserve to give a star ,the app isn't even responding
Dear HudaOrganics, Thank you for your feedback. We’re sorry to hear that you were experiencing issues with the app. Your experience is important to us, and we’re committed to resolving this problem. Our support team would be more than happy to help you get your A/B Tests up and running. Please reach out we will would love to resolve this issue for you. All the best.
June 5, 2023
Customer support is really bad at responding to this app. Our data had discrepencies that don't make sense/ need explanation on almost every test and their team does not get back to you for at least 5 days when you have a question, sometimes never.
Hello Print Your Places, We are sorry for the challenges you've faced with our app and the delay in receiving support. Your feedback is crucial to us, and we deeply regret any inconvenience it may have caused you. Our customer support team strives to provide timely assistance, and we have taken steps to ensure that your inquiries are addressed promptly moving forward. We understand your concerns regarding data discrepancies and unanswered questions, and we're committed to addressing these issues promptly. When discrepancies arise or you have questions about our app, we encourage you to reach out to our support team immediately. Our goal is to assist you swiftly and efficiently. To further expedite the resolution process, we usually request collaborator access to your store. This enable us to investigate the issues you've encountered and work closely with you until a solution is found. Please feel free to contact us directly via email/chat. We're here to assist you every step of the way. Thank you for giving us the opportunity to address these concerns, and we look forward to improving your experience with our app.
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