Bed Cheff review for Tidio Live Chat & AI Chatbots

1 / 5

June 29, 2023

Random people from Africa sending spam constantly, no filter. Bad experience not recommended application.

Using app

19 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for providing your feedback! We apologize for the inconvenience caused by the spam messages you received. We would like to clarify that the issue you encountered is not a problem with the product itself but rather a result of external factors. Upon investigating the spam messages, we discovered where are they predominantly originated from, and we have provided you with a solution that would block them while still allowing you to provide assistance to genuine customers as usual. Furthermore, we noticed that many of the spam messages were inquiries related to promoting your store. It's important to investigate any recent postings you may have made in relevant online communities to prevent further spam traffic on your website. We appreciate your understanding and patience throughout this process. Please feel free to reach out to our support team if you have any further questions or concerns.

Tidio Live Chat & AI Chatbots for Shopify
Tidio Live Chat & AI Chatbots
4.7 star
1,899 reviews

Boost your Shopify store with Tidio Live Chat & Chatbots

Developer
Shopify App Store