Tidio ‑ Live Chat & AI Chatbot
Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
feedback
1,200
chart
#145
All reviews
Review RSS Feed
April 16, 2026
It’s an amazing app. I brought it in because handling everything alone was getting impossible, and now Lyro AI takes care of all the first responses for me. It’s a shame there’s still some trouble with Japanese input, but the benefits easily outweigh that. Really great stuff.
Thank you so much for the feedback, we promise to develop Lyro so it benefits you!
April 15, 2026
Awesome!
Thank you for the 5-star review, much appreciated! 💙
April 15, 2026
Thanks for taking the time to rate us! 💙💚 It means a lot to us. Don’t hesitate to reach out if there’s anything we can assist you with.
April 15, 2026
Tidio est vraiment complet et la version gratuite permet de bien découvrir la platforme ! Je pense que je gagne 1h/semaine de traitement SAV avec cet outil
Thank you so much for the review! 💙 We really appreciate your support. If you ever need anything, we’re here to help.
April 14, 2026
been using tidio for more than an year and it's working pretty well for us.
Thank you a lot for the kind words!
April 14, 2026
Ich bin bislang sehr zufrieden mit Tidio, da bei uns die Live-Chat Funktion mit das wichtigste ist. Bislang konnte keine andere Chatting-App unsere Wünsche so erfüllen. Das senden von Produkten im Chat sieht außerdem verdammt gut aus!
Your review made our day! :-)
April 12, 2026
Very interesting product , I like it !!!
We're happy to know you enjoy using Tidio!
April 11, 2026
Es rapido el bot y si da informacion adecuada a la tienda
Thank you for the 5-star review! 💙
April 11, 2026
Great tool for adding a chatbot and live support yo your Shopify website
Thank you for the feedback!
April 9, 2026
Excelente plataforma melho custo beneficio
Thank you for the 5-star review! 💙
April 8, 2026
Love using this the AI is really advanced!
We appreciate your feedback!
April 6, 2026
Easy to use
Thanks so much for your review! 💙 We’re happy to hear everything’s running smoothly for you.
April 3, 2026
Absolutely incredible! Super user friendly! Has made my life as a Customer Experience Manager much smoother and easier.
Thank you so much for the review! 🙌 We truly appreciate your support and are glad to be part of your workflow. If you ever need anything, we’re always here to help.💙💚
April 1, 2026
Tidio has been a very powerful tool for our company for sometime and the improvements only continue to make customer interactions easier. Our team loves the ease of use and the high design look is an added bonus that matches our brand perfectly. Great customer service too. Thank you!
Your review truly made our day!
March 30, 2026
Great to use, reply to customer, strong feature and where we receive the most customer interaction.
Thank you so much for the 5-star review!
March 30, 2026
encuentro muy util el apoyo a los emprendedores con esta tecnologia en sus tiendas de ecommerce. que siga creciendo y mejorando! felicitaciones
Thank you a lot - your review made our day!
March 30, 2026
Well done guys
Using app
26 days
Total reviews
1
Average rating
5.0
Thank you for your kind words and 5-star rating! ⭐
March 29, 2026
The interface and features are both well-designed, and the overall user experience is better than that of tawk.to, which I used previously.
That’s great to hear! It's really encouraging that you appreciate Tidio.
March 29, 2026
I’ve been using Tidio for my Shopify store and I couldn't be happier. It’s incredibly easy to set up and the interface is super user-friendly. The automation features and chatbots has saved us so much time while helping us stay connected with our customers 24/7. If you're looking for a reliable chat tool to boost your sales and customer service, Tidio is the way to go. Highly recommended!
Your review made our day, it is rewarding to know Tidio helps you that much with sales and customer support!