Tidio ‑ Live Chat & AI Chatbot for Shopify

Tidio ‑ Live Chat & AI Chatbot

Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
Feedback
1,277
Reviews
Chart
#284
Shopify

All reviews

5 / 5 Share
July 6, 2026

I run Tidio on several Shopify stores and the AI Chatbot converts customers without needing real agents. It makes small mistakes sometimes but these can be remedied by adding correct knowledge.

Store Using app Total reviews Average rating
Developer Reply

We're glad to know that Tidio and Lyro help you with your daily tasks :-)

5 / 5 Share
July 6, 2026

it's really usefull

Store Using app Total reviews Average rating
CARESTA 25 days 1 5.0
Developer Reply

Thank you for the feedback on our product!

5 / 5 Share
July 5, 2026

makkelijk instelbaar en te gebruiken

Store Using app Total reviews Average rating
Mobiel Mania About 23 hours 1 5.0
Developer Reply

Thank you a lot for your review! ⭐

5 / 5 Share
July 2, 2026

It's been quite positive for our stores conversion rate. And reducing simple questions by our customers.

Store Using app Total reviews Average rating
The Japanese Factory 18 days 6 5.0
Developer Reply

We're happy to know that Tidio helps you on so many levels!

5 / 5 Share
July 3, 2026

Sem dúvidas, o melhor aplicativo de atendimento com IA que já utilizamos. A inteligência artificial aprende rapidamente sobre nossos produtos, conduz as vendas de forma eficiente e responde às dúvidas dos clientes com muita precisão.

Store Using app Total reviews Average rating
iSinaliza.com About 2 months 1 5.0
Developer Reply

Your review made our day! ⭐⭐⭐⭐⭐

5 / 5 Share
July 1, 2026

We've been using Tidio on our Shopify store and have had a great experience so far. The setup was quick and straightforward, and the live chat widget looks clean and professional on our storefront.

Store Using app Total reviews Average rating
Dapper Essentials About 2 months 6 5.0
Developer Reply

We appreciate the 5-star review and kind feedback!

5 / 5 Share
June 29, 2026

muy buena

Store Using app Total reviews Average rating
Wattko 5 months 2 5.0
Developer Reply

Thanks for taking the time to leave a review! ⭐ We're delighted that Tidio has been good for your business. Wishing you continued success!

5 / 5 Share
June 29, 2026

Useful app creates a great customer service support for my store!

Store Using app Total reviews Average rating
By Maara 7 months 1 5.0
Developer Reply

Thanks for choosing us, and we're always here if you need anything!

5 / 5 Share
June 29, 2026

Aplicación muy efectiva y fácil de configurar. Permite un control bastante de grande de qué, cómo y cuando responder a los clientes.

Store Using app Total reviews Average rating
The Sneaker One About 1 month 3 5.0
Developer Reply

Thanks so much for your review! We appreciate your support.

5 / 5 Share
June 28, 2026

Fantastic Platform!

Store Using app Total reviews Average rating
Balance Recovery 11 months 2 5.0
Developer Reply

Your review made our day!

5 / 5 Share
June 26, 2026

Tidio has been very useful for our online store. The live chat is easy to set up and helps us reply to customers faster, especially when they ask about products, delivery, or order details. The chatbot also saves time by answering common questions when our team is busy. Overall, it makes customer support smoother and more professional.

Store Using app Total reviews Average rating
dr.SK Skincare 3 months 1 5.0
Developer Reply

Thank you for you review! We're so glad to hear Tidio made a positive impact on your store. We truly appreciate your support!

5 / 5 Share
June 25, 2026

A very useful ai-powered live chat with great automation features.

Store Using app Total reviews Average rating
PerspectiveSkin.Care 15 days 5 5.0
Developer Reply

Thank you for the 5-star rating, we're thrilled!

5 / 5 Share
June 25, 2026

Store Using app Total reviews Average rating
Daddyshack 4 months 1 5.0
Developer Reply

We appreciate your review!

5 / 5 Share
June 22, 2026

能够很好的回复我的用户信息AI

Store Using app Total reviews Average rating
ONETIGRIS DOG GEAR 19 days 3 5.0
Developer Reply

Thank you for your review! We appreciate your support and look forward to being part of your continued success! 🚀

5 / 5 Share
June 21, 2026

Franchement bien !!

Store Using app Total reviews Average rating
Banzaï Editions Over 1 year 1 5.0
Developer Reply

Thank you a lot for your feedback :-)

5 / 5 Share
June 19, 2026

They make it easy to integrate live chat and AI responses, and the app is also easy to use.

Store Using app Total reviews Average rating
Stimulate Recovery 4 months 1 5.0
Developer Reply

Thank you for the 5-star review and positive feedback on our app!

5 / 5 Share
June 19, 2026

Store Using app Total reviews Average rating
CT Skills Online Courses 2 months 1 5.0
Developer Reply

Thanks a lot for your review!

4 / 5 Share
June 17, 2026

not bad but can be better such as Translation for CS

Store Using app Total reviews Average rating
Z-EDGE Over 5 years 4 4.8
Developer Reply

Thanks for your feedback! We appreciate you sharing your experience with us. We've reached out directly to help ensure you're getting the most out of Tidio and to discuss your suggestions in more detail. Your input helps us continue improving the platform, and we're always here if you need any assistance. 🚀

5 / 5 Share
June 15, 2026

It is very good so far with no issues at all.

Store Using app Total reviews Average rating
Jewelry with Love Over 2 years 1 5.0
Developer Reply

Thank you for the 5-star review, it's appreciated!

5 / 5 Share
June 14, 2026

At first, the bot was not very intelligent, but after training, it works better.

Store Using app Total reviews Average rating
Albatross Industry About 2 months 1 5.0
Developer Reply

Happy to hear Lyro gets more and more useful for your company!

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