Tidio ‑ Live Chat & AI Chatbot for Shopify

Tidio ‑ Live Chat & AI Chatbot

Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
Feedback
1,252
Reviews
Chart
#349
Shopify

All reviews

4 / 5 Share
Aug. 15, 2026

It just works!

Store Using app Total reviews Average rating
Saunt Eyewear Almost 5 years 1 4.0
5 / 5 Share
Aug. 13, 2026

Ist der beste Livechat!!

Store Using app Total reviews Average rating
luada.de 7 months 1 5.0
Developer Reply

Thanks for the kind words! We're so happy to have you with us! 😊

5 / 5 Share
Aug. 11, 2026

Muy fácil instalación y plantillas útiles.

Store Using app Total reviews Average rating
MioBio Chile About 1 hour 2 5.0
Developer Reply

Thanks for your support! We're happy Tidio is working well for you! 🙌

5 / 5 Share
Aug. 11, 2026

very easy to use and set up and helps with customer support while i work hard in the background keeping customer flows running smoothly. Highly recommened.

Store Using app Total reviews Average rating
LG AURELIA LTD 6 months 1 5.0
Developer Reply

Thank you for taking the time to leave us a review! We really appreciate it!

5 / 5 Share
Aug. 11, 2026

Pretty happy with this app, works well to recommend products on your shopify store and also provides you with suggested Q&A's quite useful

Store Using app Total reviews Average rating
HBA Salon Equipment 3 months 2 5.0
Developer Reply

Thank you for the lovely feedback! We're glad Tidio is making a difference!

5 / 5 Share
Aug. 9, 2026

As a small business owner, Tidio has made customer support much easier. Customers get instant responses, and we can manage chats from one place. It has definitely improved our website experience. Great app!

Store Using app Total reviews Average rating
PokuPop 3 months 3 5.0
Developer Reply

Thank you for the great feedback! We're so happy Tidio is helping your team and customers! 😊

5 / 5 Share
Aug. 8, 2026

This product has been a great time saver for our business and the interactions with customers have been great!

Store Using app Total reviews Average rating
Card Gorilla 16 days 3 5.0
Developer Reply

Thank you so much for the kind words! We really appreciate your support! 😊

5 / 5 Share
Aug. 8, 2026

eficaz y rapida

Store Using app Total reviews Average rating
CamisetasDelVar 3 months 1 5.0
Developer Reply

Thank you for the review! We're happy Tidio is saving you time and effort! 🙌

5 / 5 Share
Aug. 6, 2026

excelent

Store Using app Total reviews Average rating
Trgovina Ilić 3 months 1 5.0
Developer Reply

Thank you so much for your review! It means a lot to us!

5 / 5 Share
Aug. 3, 2026

Tidio is great! We have seen better conversions since using it and will now install it on all of our stores

Store Using app Total reviews Average rating
Fairtex Europe 15 days 2 5.0
Developer Reply

We truly appreciate your support and are glad to have you with us. If you ever need anything, our team is always here to help. 💙

5 / 5 Share
Aug. 3, 2026

Love the UX. It's easy to understand and not confusing to navigate.

Store Using app Total reviews Average rating
Madda Fella Over 1 year 1 5.0
Developer Reply

Thank you for the 5-star review, much appreciated!

5 / 5 Share
July 30, 2026

Aids in our customer service experience. User friendly, easy to use on mobile app and desktop.

Store Using app Total reviews Average rating
Paneros Clothing Almost 6 years 6 3.0
Developer Reply

Thank you for your review! We appreciate your support and look forward to being part of your continued success! 🚀

5 / 5 Share
July 30, 2026

So far so good. But just into the first month.

Store Using app Total reviews Average rating
Pyramid Parts Co. 23 days 2 5.0
Developer Reply

Thanks for choosing us, and we're always here if you need anything!

5 / 5 Share
July 29, 2026

Nos ayuda a enfocar la atención en lo que realmente importa sin desatender a los clientes.

Store Using app Total reviews Average rating
DecoAlum 4 months 2 5.0
Developer Reply

Thank you for you review! We're so glad to hear Tidio made a positive impact on your store. We truly appreciate your support!

5 / 5 Share
July 29, 2026

Nos ayuda a enfocar la atención en lo que realmente importa sin desatender a los clientes.

Store Using app Total reviews Average rating
Persianas Inara 5 months 1 5.0
Developer Reply

Thanks for taking the time to leave a review! ⭐ We're delighted that Tidio has been good for your business.

1 / 5 Share
July 28, 2026

No puedo instalar la aplicacion porque me sale un correo electronico que no es el mio. Como puedo hacer para poner en un nuevo correo eletronico?

Store Using app Total reviews Average rating
Pyramide Cosmetics 23 minutes 1 1.0
Developer Reply

We're to hear about the issue you experienced. Please note we reached out to you via email to assist you with the installation.

5 / 5 Share
July 26, 2026

Nouveau sur Tidio, je suis encore dans la découverte mais je le trouve très intuitif avec un bon support. J'espère encore découvrir des fonctionnalités et des automatismes qui me permettront d'améliorer la navigation et le service au client.

Store Using app Total reviews Average rating
961habibi 2 months 1 5.0
Developer Reply

Merci! 🌟

5 / 5 Share
July 26, 2026

Easy to install, and then works while Im asleep. Awesome addition to my store .

Store Using app Total reviews Average rating
OneEighty Performance 19 days 10 5.0
Developer Reply

Thanks for taking the time to leave us a 5-star rating. We truly appreciate your support!

5 / 5 Share
July 25, 2026

Store Using app Total reviews Average rating
Relaxe About 4 years 6 5.0
Developer Reply

Thank you so much for the 5-star review! 🌟

5 / 5 Share
July 24, 2026

Great app so far works as advertised

Store Using app Total reviews Average rating
Waydoo Europe About 2 months 2 5.0
Developer Reply

Thank you a lot for your feedback!

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