Tidio: AI Chatbot & Live Chat
All reviews
Helps out a lot with building new clients.
Thank you for your review! We appreciate your support and look forward to being part of your continued success! 🚀
happy to use Tidio, the settings there is clear and love the ai functions
We're thrilled to hear Tidio is a good fit for you!
Easy Setup and runs smoothly. No problems here.
We appreciate the 5-star review!
Todo muy bien
¡Gracias!
So far I love Tidio. as of now I am rating them at 4 stars. but those are not based on performance. I am rating a 4 stars because I just got it and I'm still trying to figure everything out.
Thank you for the review, we hope that once you get to know Tidio more, it become a must - have tool for your business :-)
Tidio, especially its AI agent, is a great help for me as a one-man brand, allowing me to provide exceptional customer support without spending much time on it. It learns from my website and the links I provide. Jure / Moonchild Skunkworx
Thank you! We truly your feedback and are happy you've had a good experience ith Lyro!
So far I am very impressed with the Tidio system with Lyro! The full extent of the services can optimize customer service all in one platform and allow AI to automatically answer repetitive questions, and escalate questions when appropriate.
Thank you so much for the review! 💙 We really appreciate your support. If you ever need anything, we’re here to help.
Tidio is very user-friendly and easy to get started with. The seamless integration with Shopify makes managing customer chats and store activity straightforward. However, there are a few notable drawbacks. The 7-day free trial feels far too short, especially for growing businesses that are actively building their brand and need more time to fully test and set up all features. Additionally, customization options feel somewhat limited or uncertain depending on your store's setup. The biggest downside has been customer support—responses have been very slow, and in some cases, I haven't received a reply at all. Improving support response times and extending the trial period would make this a much better experience for new store owners.
Thank you for taking the time to share your feedback with us. We really appreciate it! We’re also sorry to hear about the difficulties you’ve experienced with our support. We reviewed your case on our end and noticed that we have been replying to your emails, but unfortunately, we haven’t received a response from you. We’ve just reached out to you again via email. Could you please check your spam or junk folder in case our replies are being filtered there? We’ll be more than happy to help you with any questions or issues you may have.
It just works!
Thanks for the feedback! We're glad to hear that Tidio is working well for you. We've also reached out to you directly in case there's anything we can do to help you get the best possible experience with Tidio. 😊
Ist der beste Livechat!!
Thanks for the kind words! We're so happy to have you with us! 😊
Muy fácil instalación y plantillas útiles.
Thanks for your support! We're happy Tidio is working well for you! 🙌
very easy to use and set up and helps with customer support while i work hard in the background keeping customer flows running smoothly. Highly recommened.
Thank you for taking the time to leave us a review! We really appreciate it!
Pretty happy with this app, works well to recommend products on your shopify store and also provides you with suggested Q&A's quite useful
Thank you for the lovely feedback! We're glad Tidio is making a difference!
As a small business owner, Tidio has made customer support much easier. Customers get instant responses, and we can manage chats from one place. It has definitely improved our website experience. Great app!
Thank you for the great feedback! We're so happy Tidio is helping your team and customers! 😊
This product has been a great time saver for our business and the interactions with customers have been great!
Thank you so much for the kind words! We really appreciate your support! 😊
eficaz y rapida
Thank you for the review! We're happy Tidio is saving you time and effort! 🙌
excelent
Thank you so much for your review! It means a lot to us!
Tidio is great! We have seen better conversions since using it and will now install it on all of our stores
We truly appreciate your support and are glad to have you with us. If you ever need anything, our team is always here to help. 💙
Love the UX. It's easy to understand and not confusing to navigate.
Thank you for the 5-star review, much appreciated!
Aids in our customer service experience. User friendly, easy to use on mobile app and desktop.
Thank you for your review! We appreciate your support and look forward to being part of your continued success! 🚀
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