Tidio ‑ Live Chat & AI Chatbot
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Rating
4.7
feedback
1,097
chart
#159
All reviews
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Nov. 23, 2025
Great app
Thanks so much! We're glad you're enjoying Tidio!
Nov. 20, 2025
Tidio has been a great addition to my Shopify store. The setup was super quick, and the live chat + automated replies make customer support so much easier. The interface is clean, and everything works smoothly with Shopify. Really helpful app and highly recommended!
Thank you so much for sharing your thoughts! It's so great to know that Tidio supports your business so well in so many areas!
Nov. 20, 2025
Tidio is the Best chatbot in the world!!!!
Thank you so much for the kind review!!!
Nov. 19, 2025
It gives you affordable, AI-powered customer communication. Helps to streamline workflow.
Thanks so much for your review!
Nov. 18, 2025
Tidio has been very helpful for my store Liquid Gold 1 Therapy Oil.
Thank you for the 5-star review!
Nov. 17, 2025
The best AI livechat out there is TIDIO, I wish they can make their plan a little more affordable, however I love it as its the best app to collect emails via the interactive bot.
Nov. 17, 2025
Robust and solves lots of use cases without much customization. Love it
Thanks so much! Your kind words mean a lot to us.
Nov. 17, 2025
Arbeiten jetzt seit fast einem Monat mit Tidio und Lyro Chat AI und sind begeistert. Einfaches übersichtliches Dashboard, schnellen Einarbeiten und der Mehrwert der 24/7 Erreichbarkeit für unsere Kunden ist einfach mega.
Thank you for the review!
Nov. 14, 2025
La app Tidio me ha ayudado a que mis clientes aprovechen cupones de descuento y dejen su correo electrónico.
Gracias!
Nov. 13, 2025
Good UI, Fast and Efficient. Just what you need for cutomer service. -1 star because needs some improvement and better customer reply time.
Thank you so much for your feedback! 🙌 We’ve reached out to you directly and would love to help you get the very best out of Tidio. Your comments are truly appreciated — thanks again for taking the time to share them!
Nov. 13, 2025
We’ve been using Lyro AI through Tidio on our Shopify store and it’s already taken a huge load off of customer service. It handles the bulk of repetitive questions about shipping, orders, and meal details so our support inbox stays way cleaner. Training it on our FAQs and pages was straightforward and ongoing, and customers get fast, accurate answers even after hours. Overall it feels like having an extra support rep who never sleeps and keeps getting better the more we use it. It's also a great lead generation tool and they're still innovating.
Thank you for your feedback - we're glad Lyro helps you that much!
Nov. 12, 2025
Great AI customer service. Does everything we need it to.
Thank you so much for the kind review! We're happy to know that Tidio does everything you need it to:)
Nov. 12, 2025
Tidio has truly transformed the user experience on our Shopify webstore - answering most of the queries without agent intervention, we are just starting to earn all of the powerful features that will transform our interaction with potential and existing customers - highly recommend !
Thank you for your feedback, it's great to hear how Tidio helps you!
Nov. 11, 2025
The AI Chatbot saves us soooo much time answering all the common questions about my products. My team was doing it over email and it would take up ALOT of our day. Now that we've input the knowledge, the AI system answers all the simple questions so easily.
That’s fantastic to hear! Automating those repetitive questions really does free up your team to focus on the more complex, high-value interactions—where human creativity and problem-solving shine!
Nov. 11, 2025
Good overall. A bit pricey for AI Chat conversations. Backend settings is robust and has many features to dial in your website chat capabilities.
Thank you for the review!
Nov. 11, 2025
Easy to use, and helpful for our user experience
Thank you for the feedback!
Nov. 10, 2025
Great! Im very satisfied!
Awesome to hear everything’s working great! Thanks for your support!
Nov. 10, 2025
From day one I was pleasantly surprised at the performance of my chat box using Tidio. Truly the platform of choice.
So glad Tidio is making a difference for you — thanks for sharing!