Tidio Live Chat & AI Chatbots
Boost your Shopify store with Tidio Live Chat & Chatbots
Rating
4.7
feedback
1,899
chart
#385
All reviews
Rating Breakdown
Review RSS Feed
June 5, 2024
Tidio has been amazing for us, the help desk staff are almost always available and have helped us immensely.
Thank you! We're doing our best to be always there to assist our customers :)
June 4, 2024
good experience, live chat solved my issue. its a good app.
Thanks a lot for the review! We're glad to glad to hear we were able to sort out the issue you experienced.
May 27, 2024
genial , me encanta
Hi there, thanks a lot for such kind words!
May 22, 2024
Tidio Chat’s intuitive design means I can focus on my customers instead of fiddling with complicated software. Setting it up was a breeze, and I was able to customize it to match the aesthetic of my store.
Thank you for the review! We're delighted that using Tidio and adjusting your widget to your needs was that smooth :)
May 13, 2024
So far nice
Thank you for the review! If there is something we may improve to make your experience even better, please contact us at [email protected], we will do our best to help.
May 9, 2024
This is the app I use for my discussion with my customs it is very good and I can receive their message right at the moment that the customer is at the computer and ready to make a deal with me. I recommend it. Can you please add more options to reply using ai instead of spending my time p,ease
May 6, 2024
Complicated to understand...dashboard is cluttered...way, way too much going on in a disorganized manner
Thank you for the review, we're sorry to hear that you consider our app that way. If there is anything you would like us to assist you with, please reach out to us at [email protected] or reply to the email we sent from that address. We'll do our best to clarify any doubts you may have regarding Tidio functions.
May 5, 2024
Their app and website has been down for the last 3 days, not sure whats going on.
Hi, it seems like you may have experienced an issue with Comcast blocking your access to Tidio. Based on our logs, it looks like you've managed to log in to your panel already. I'll contact you via email to confirm everything is working smoothly. Olek - Tidio
April 11, 2024
Thank you for the 5-star rating! We're happy know you had a positive experience with Tidio. If you ever have any questions or feedback, feel free to reach out at [email protected].
May 28, 2024
I would recommend this to other small businesses. Been using for a couple months now, and it is so convenient to have all customer communication routed to one app. I plan on upgrading to the AI feature after I've built up a list of Q&A from my customer messages.
Thank you for your feedback! It's great to know that you're planning to explore our AI features, we're confident that it will further streamline your customer interactions and enhance efficiency. If you need any assistance or have questions as you continue using Tidio, please don't hesitate to reach out to our Support team. We're here to help.
April 6, 2024
Thanks for the 5 stars and for your support of Tidio! Your positive experience is what drives us.
April 4, 2024
Very good customer service and has helped us convert more sales due to chatbots feature and AI customer service saves us time and efficiency for customer queries. Good app. been using for 5-6 months now
Thank you for your feedback! We're glad to hear that our chatbots have contributed to your sales and saved you time!. If you ever need any assistance or have any questions, please don't hesitate to reach out at [email protected]. We're here to support you every step of the way!