All reviews

Rating Breakdown

  • 5
    86% (1,061 ratings)
  • 4
    8% (93 ratings)
  • 3
    1% (15 ratings)
  • 2
    2% (22 ratings)
  • 1
    4% (48 ratings)

Reviews with Text

  • 92% (1,138)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 22, 2026

Una app muy útil, funciona perfecto, llevo 3-4 años usándola y no la cambio porque su interfaz es muy fácil y como plus la app en móvil funciona perfecto para atender a los clientes en cualquier momento. Recomendada.

Using app

Over 4 years

Total reviews

3

Average rating

3.7

Developer Reply

Your review made our day and is appreciated!

5 / 5 Share

April 21, 2026

I like the app. Just need time to train it properly and add questions from customers. A bit pricing for the Lyro chats though.

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for the 5-star review!

5 / 5 Share

April 20, 2026

Great app

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your rating! We will be here if you need help with anything.

5 / 5 Share

April 18, 2026

Absolutely Amazing AI ChatBot App I Have Used.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review, we're thrilled with your kind words about Lyro!

5 / 5 Share

April 17, 2026

Love Tidio great for communication with the customers

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We really appreciate your support—don’t hesitate to reach out if you ever need anything 🙂

5 / 5 Share

April 16, 2026

Found this app very easy to set up. Love that we can directly see the attribution from Tidio towards sales.

Store

Surefit

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Your review made our day :-)

5 / 5 Share

April 16, 2026

So Easy to use, recommend

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words!

5 / 5 Share

April 16, 2026

Best app we've used on our store!

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us the 5-star review!

5 / 5 Share

April 16, 2026

It’s an amazing app. I brought it in because handling everything alone was getting impossible, and now Lyro AI takes care of all the first responses for me. It’s a shame there’s still some trouble with Japanese input, but the benefits easily outweigh that. Really great stuff.

Using app

Over 1 year

Total reviews

17

Average rating

4.8

Developer Reply

Thank you so much for the feedback, we promise to develop Lyro so it benefits you!

5 / 5 Share

April 15, 2026

Awesome!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review, much appreciated! 💙

5 / 5 Share

April 15, 2026

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us! 💙💚 It means a lot to us. Don’t hesitate to reach out if there’s anything we can assist you with.

5 / 5 Share

April 15, 2026

Tidio est vraiment complet et la version gratuite permet de bien découvrir la platforme ! Je pense que je gagne 1h/semaine de traitement SAV avec cet outil

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! 💙 We really appreciate your support. If you ever need anything, we’re here to help.

5 / 5 Share

April 14, 2026

been using tidio for more than an year and it's working pretty well for us.

Using app

Over 4 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you a lot for the kind words!

5 / 5 Share

April 14, 2026

Ich bin bislang sehr zufrieden mit Tidio, da bei uns die Live-Chat Funktion mit das wichtigste ist. Bislang konnte keine andere Chatting-App unsere Wünsche so erfüllen. Das senden von Produkten im Chat sieht außerdem verdammt gut aus!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Your review made our day! :-)

5 / 5 Share

April 12, 2026

Very interesting product , I like it !!!

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

We're happy to know you enjoy using Tidio!

5 / 5 Share

April 11, 2026

Es rapido el bot y si da informacion adecuada a la tienda

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review! 💙

5 / 5 Share

April 11, 2026

Great tool for adding a chatbot and live support yo your Shopify website

Store

Bambuá

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the feedback!

5 / 5 Share

April 9, 2026

Excelente plataforma melho custo beneficio

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review! 💙

5 / 5 Share

April 9, 2026

Very cool app

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2026

Love using this the AI is really advanced!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback!