Tidio Live Chat & AI Chatbots
Boost your Shopify store with Tidio Live Chat & Chatbots
Rating
4.7
feedback
1,900
chart
#384
All reviews
Rating Breakdown
Review RSS Feed
April 4, 2024
Very good customer service and has helped us convert more sales due to chatbots feature and AI customer service saves us time and efficiency for customer queries. Good app. been using for 5-6 months now
Thank you for your feedback! We're glad to hear that our chatbots have contributed to your sales and saved you time!. If you ever need any assistance or have any questions, please don't hesitate to reach out at [email protected]. We're here to support you every step of the way!
April 3, 2024
We're honored by your 5-star rating! Thanks for choosing Tidio.
April 2, 2024
Thanks for your support! We're delighted by your 5-star rating.
April 2, 2024
Very good! I'm satisfied with Lyro, the AI bot :)
Thank you for the positive feedback! we're thrilled to hear that you're satisfied with Lyro, it means a lot to us.
March 27, 2024
best
Your positive feedback means the world to us! Thanks for being part of Tidio.
March 25, 2024
Your 5-star rating made our day! We're delighted to know that Tidio is meeting your needs.
March 19, 2024
Thank you so much for the glowing review! We're thrilled to know that you're enjoying Tidio.
March 12, 2024
This conversational AI significantly simplifies my daily tasks, effectively filtering out unwarranted messages from spammers and persistent salespeople attempting to promote their products in my store. Beyond just streamlining communication, it enables me to engage with individuals only when necessary, sparing me from unnecessary conversations. Additionally, the chatbot is a highly proficient sales team member who excels in driving sales initiatives.
Thank you!! We're thrilled to hear Lyro, our AI solution, is streamlining your communications and filtering unwanted messages. Your satisfaction is our top priority! This review means a lot to us! Best, Olek - Tidio
March 5, 2024
Thank you for your review. Our Team member has reached out to you via email, so we can assist you and provide support regarding any issue you might have experienced.
March 5, 2024
Tidio is a great app for creating bots and the support team is phenomenal. They respond quickly, accurately and can solve problems efficiently. Thank you for creating such a valuable app that could be a well needed asset to any site. The support is phenomenal!
Thank you very much for such kind words -- it truly made our day to know you're satisfied with both -- the product and support received.
May 30, 2024
I had a bad experience with Tidio. Lost days to try to solve email forwarding and domain problem not completely solved so at the end I give up! The guys from the customer service are nice I think a "customer service app" should have personnel from customer support available 24/7. Lucky that store was not running yet! Sorry guys, tell the owner/s to invest some more on improving this app which could be a nice app!
March 1, 2024
Tidio has top-notch customer service themself! They truly walk the talk, fantastic addition to any website!
Feb. 27, 2024
Great support! Not just when i signed up, but even now after a while using the app. The app works great by the way, support was needed only for how to get the best out of it.
Thank you very much for the review! Our goal is to provide the best possible support and we're happy to hear that we succeeded :)