Tidio ‑ Live Chat & AI Chatbot
Help shoppers instantly with live chat and AI-powered support.
Rating
4.7
feedback
1,181
chart
#133
All reviews
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Feb. 3, 2026
There are different options, definitely cheaper than Tidio, but honestly, if you integrate everything and set it up right, the amount of things you can do is worth the effort. Its probably not for everybody, but if you do have to offer support for clients, this is a tool you should try.
Thanks for the great insight! We’re glad you’re finding value in what Tidio can do.
Feb. 3, 2026
Title: Easy to set up and helpful for early-stage stores Review: Tidio was easy to integrate with my Shopify store and the chatbot helped me respond to visitors faster during setup. The interface is clean and the flows are straightforward to configure. Still testing it, but so far it’s been useful for customer communication.
Appreciate the review! Happy to hear the setup went smoothly and that the features have been useful for your customer communication so far.
Feb. 2, 2026
Great App, great support.
We really appreciate your feedback — thanks for choosing Tidio!
Feb. 2, 2026
Extremely impressed with Tidio. We did thorough research and no other product comes close. Easy to implement and great support.
Thanks for sharing your experience — we’re happy you’re enjoying Tidio!
Jan. 30, 2026
Excelente experiencia de navegação. Bem fácil de aprender e começar a usar.
Thanks so much for the rating! We’re glad Tidio is working well for you 🙌
Jan. 29, 2026
expensive but good app
Thanks for the feedback! We’ve reached out to help you find the best pricing and get the most value out of Tidio 😊
Jan. 28, 2026
great all in one place and easy to use
Thank you for the 5-star review!
Jan. 27, 2026
Wir testen nun seit ein paar Tagen und stellen mit Freude fest, dass das Tool praktisch alle KI (Key) Features beinhaltet, die wir für unseren OEM Shop einsetzen möchten...!
Thanks for sharing your experience! We’re happy to hear Tidio meets your AI needs for your shop.
Jan. 27, 2026
We have been Using Tidio for our business since launch. It's amazing like having a full staff for CS. We highly recommend
Thank you for the kind words and support — it means a lot to our team ⭐
Jan. 26, 2026
It is intuitive and easy to use.
Thank you very much for the review!
Jan. 26, 2026
Very user-friendly, easy to get around and program.
Love to hear that — thank you for the 5 stars! 🚀
Jan. 23, 2026
Love it! It's such a great tool for visitors on your site!
Thank you for the 5-star review, it's rewarding to hear this!
Jan. 23, 2026
Tidio has become very easy to use, sometime the AI features are a little hard with the responses, so if they had free videos to show youo how to set it up, that would be aweosme other then that it's great
We appreciate your review! In case you have any doubts, please reach out to us at [email protected], the Team will be happy to assist!
Jan. 22, 2026
Makes the customer service experience a lot more easier to manage and for the potential customer. We actually made a sale off of the AI Chatbot!
Thank you so much for your kind review! We're so thrilled to know that Tidio is helping you generate sales :)
Jan. 22, 2026
Its user-friendly and exciting to learn something new in the app everyday. Keep up the good work and I'm even inspired to take your FREE AI courses soon! Have an awesome day and God bless!!
So glad to hear that! Can’t wait for you to dive into the AI courses 🚀