Tidio ‑ Live Chat & AI Chatbot
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Rating
4.7
feedback
1,097
chart
#159
All reviews
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Oct. 17, 2025
Very happy with the customer service I've received regarding email setups for my ticketing issues. Looking forward to getting it all squared away so my ticketing window isn't so cluttered!
Thank you so much for the kind words! 💙 We’re really glad to hear our team could help with your email setup. We’ll be here if there’s anything else we can assist you with!
Oct. 16, 2025
Great app! very useful
Thank you so much! We appreciate your feedback.
Oct. 16, 2025
super
So glad to hear you’re loving Tidio! 💚 It’s awesome to know you’re enjoying the experience!
Oct. 16, 2025
GREAT APP
Thank you for sharing your positive experience! — we’re always here to make things easier and better for you.
Oct. 15, 2025
A great app overall. Reduced a lot of the redundant work we did.
Thank you for the amazing feedback!
Oct. 15, 2025
Great, this really help us communicate fast with our customers and helps increase online sales
Thank you very much for the 5-star review!
Oct. 13, 2025
Tidio is learning constantly and improving. In the first few weeks we needed to follow and step in a few times, but now, after 3 months - it is handling all the customer service on its own! It is amazing how much time and stress it takes off!
Thank you so much! 💙 We’re thrilled to hear Tidio is now handling your customer service smoothly and saving you time — that’s exactly what we aim for!
Oct. 13, 2025
Love this App so much!!!
Thank you so much for your kind words!
Oct. 13, 2025
Application très utile au quotidien pour gérer le SAV est l'outil IA est d'une qualité rarement vu ailleurs.
Thank you very much for rating Tidio!
Oct. 12, 2025
Tried 3 different CS softwares, this is the best so far
Thank you so much for your review! It's great to know that you have chosen Tidio over other apps.
Oct. 10, 2025
Me encanta esta aplicacion! La tasa de conversion es alucinante!!
Thank you so much for your kind words! It's great to know that you are loving the app, and the conversion rate is so good.
Oct. 10, 2025
Good app easy to setup and lots of options for setting up conversation flows only thing i would like to see an improvment for is to notify via email faster once the bot get stuck or if the user askes to speak to a human
Thank you so much for sharing your feedback! 🙏 Currently, Lyro is designed to collect visitor details and automatically hand off conversations to live chat or ticket when a user asks to speak with a human. We’ve reached out to review your case and make sure everything is working as expected. Your input really helps us improve Lyro’s responsiveness for future updates! 💙
Oct. 10, 2025
Thanks so much for the review! We really appreciate your support and are glad to know you’re enjoying Tidio! 💙
Oct. 9, 2025
Great so far. I really like the app
Thank you very much for your review! We're happy to hear that you're enjoying Tidio so far.
Oct. 7, 2025
Very useful
Thank you so much for your kind review! It's great to know that you find Tidio very useful.