Tidio ‑ Live Chat & AI Chatbot
Help shoppers instantly with live chat and AI-powered support.
Rating
4.7
feedback
1,238
chart
#79
All reviews
Review RSS Feed
March 17, 2026
exelente asistencia, muy inteligente, contundentes respuestas, realmente soluciona las problematicas de clientes, Lyro me soprendió y ha generado ventas aun en plan free. la app tidio es muy intuitiva y se me ha hecho facil usarla, sin duda seguiré con la app.
We greatly appreciate your five-star rating. It’s fantastic to know that you enjoy using Tidio.
March 17, 2026
Very versatile, includes a lot of features and we can integrate many apps in their portal. They have a lot of integrations too and it's easy to use.
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with Tidio!
March 16, 2026
Tidio hat mir geholfen, viele Kunden zu halten, wodurch ich mehr Möglichkeiten hatte, mehr europäische Familien, Hotels, Apartments und Restaurants zu bedienen.
Vielen Dank :-)
March 24, 2026
Great AI functionality.
Thank you so much for the 5-star review!
March 16, 2026
dopo aver provato diverse app sono tornata con tidio è quella più completa!!
Grazie mille!
March 15, 2026
Easy to use and excellent copy produced. Recommend.
Thank you so much for your kind words and for taking the time to leave a review!
March 15, 2026
Diese App ist die größte Enttäuschung, die ich jemals mit Shopify Apps erlebt habe. Ich habe den Live Chatbot mehrere Tage trainiert, Tag und Nacht. Alles bis in die Details erklärt, alle Antworten geliefert. Für Paar Wochen ging es gut - ich wollte nur das mindeste, nur dass er gute Antworten liefert. Ich merke seit mehreren Tagen, dass der Umsatz schwächer und schwächer wird - ich dachte niemals, dass es wegen dem Bot ist. Ich habe die Chats für ca. zwei Wochen nicht kontrolliert. Die Antworten sind katastrophal, sogar die Produkte, die wir am meisten auf unserem Shop verkaufen, wurden dargestellt, als ob sie nicht verfügbar wären. Katastrophe!!! 40 Chats mit 40 potenziellen Verkäufen hat er uns ruiniert, mit Antworten die niemals eingegeben wurden. Ich bin zutiefst enttäuscht. Ihr habt mir mein Geschäft ruiniert!!!
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March 13, 2026
Me ha sorprendido por la facilidad de poner en producción. LLevamos 2 semanas y estamos encantados
March 13, 2026
Thanks so much! If you ever need help getting even more out of Tidio, feel free to reach out — we're always here to help 💙
March 12, 2026
We were interested in this program and started installing it. When we started looking at the pricing, it was just outrageous. This program would be the most expensive app we have. If you'd like to see their real pricing, go to their website (See all pricing options)
Thank you for your feedback. We’ve reached out to you via email to better understand your needs and help find the best pricing option for your business. We’d be more than happy to assist and make sure Tidio fits your requirements.
March 11, 2026
Tidio is AWESOME-- game changer for our customer service experience and overall efficiency!
Your review truly made our day!
March 11, 2026
Amazing chat bot, super helpful! Sales are steadily increasing.
Thank you so much for the great feedback! We're really happy to hear Tidio is helping your business grow and boost sales 💙.
March 10, 2026
its fantastic we have made good sales from using Tideo
Thank you so much! We’re really grateful to hear that Tidio has helped generate sales for your business 💙 If you ever need help optimizing anything, we’re always here for you.
March 10, 2026
Works amazingly and has the exact tools you need. Easy to use.
Thank you a lot for the review!
May 25, 2026
I am just starting with Tidio, but the logical reasoning of how things are setup in the app settings makes it very easy to fine tune based on my needs. I love the app and i am sure i will go upgrading it as much as my business grows. Thank you :)
Thank you for your kind words!
March 8, 2026
This thing is unreal. It really learns well and helps a lot of my customers!
Thank you so much - knowing Tidio is really useful for your everyday work is rewarding :-)
March 7, 2026
Cuento con el chat bot y ha sido muy bueno para responder las dudas de los clientes que visitan la tienda en línea, además puedo administrar los mensajes de las redes sociales.
¡Muchas gracias!
March 6, 2026
It's a great app!
Thank you very much for the 5-star review!