Tidio ‑ Live Chat & AI Chatbot for Shopify

Tidio ‑ Live Chat & AI Chatbot

Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
Feedback
1,240
Reviews
Chart
#267
Shopify

All reviews

5 / 5 Share
April 23, 2026

After trying many chatbot and email helpdesk options, Tidio is by far the best and most intuitive tool on the market. They know their user and how to create tools that make the users work life easier.

Store Using app Total reviews Average rating
Mark Your Moment 15 days 2 3.0
Developer Reply

We’re truly delighted to hear that Tidio has made your work life easier and that you find our tool intuitive. Your feedback means the world to us—it’s what drives us to keep improving and innovating.

5 / 5 Share
April 22, 2026

Muito fácil de usar e o suporte sempre foi rápido e solícito. Recomendo

Store Using app Total reviews Average rating
Ekomat Yoga 16 days 4 5.0
Developer Reply

Thank you very much for the 5-star review!

5 / 5 Share
April 21, 2026

I like the app. Just need time to train it properly and add questions from customers. A bit pricing for the Lyro chats though.

Store Using app Total reviews Average rating
Decade Awards About 1 month 2 4.5
Developer Reply

Thank you so much for the 5-star review!

5 / 5 Share
April 20, 2026

Great app

Store Using app Total reviews Average rating
Solo Scrubs About 1 year 2 5.0
Developer Reply

Thank you for your rating! We will be here if you need help with anything.

5 / 5 Share
April 18, 2026

Absolutely Amazing AI ChatBot App I Have Used.

Store Using app Total reviews Average rating
Prints By Beau 4 months 1 5.0
Developer Reply

Thank you for the review, we're thrilled with your kind words about Lyro!

5 / 5 Share
April 17, 2026

Love Tidio great for communication with the customers

Store Using app Total reviews Average rating
TREC.CO.UK Over 3 years 1 5.0
Developer Reply

Thank you so much! We really appreciate your support—don’t hesitate to reach out if you ever need anything 🙂

5 / 5 Share
April 16, 2026

Found this app very easy to set up. Love that we can directly see the attribution from Tidio towards sales.

Store Using app Total reviews Average rating
Surefit 9 days 2 5.0
Developer Reply

Your review made our day :-)

5 / 5 Share
April 16, 2026

So Easy to use, recommend

Store Using app Total reviews Average rating
Luxuriously Zen 2 months 1 5.0
Developer Reply

Thank you for your kind words!

5 / 5 Share
April 16, 2026

Best app we've used on our store!

Store Using app Total reviews Average rating
The Plant Firm About 3 years 2 5.0
Developer Reply

We appreciate you taking the time to leave us the 5-star review!

5 / 5 Share
April 15, 2026

Awesome!

Store Using app Total reviews Average rating
Romcarts 10 months 1 5.0
Developer Reply

Thank you for the 5-star review, much appreciated! 💙

5 / 5 Share
April 15, 2026

Store Using app Total reviews Average rating
Casagear 15 days 2 5.0
Developer Reply

Thanks for taking the time to rate us! 💙💚 It means a lot to us. Don’t hesitate to reach out if there’s anything we can assist you with.

5 / 5 Share
April 15, 2026

Tidio est vraiment complet et la version gratuite permet de bien découvrir la platforme ! Je pense que je gagne 1h/semaine de traitement SAV avec cet outil

Store Using app Total reviews Average rating
Neutraliz 15 days 2 5.0
Developer Reply

Thank you so much for the review! 💙 We really appreciate your support. If you ever need anything, we’re here to help.

5 / 5 Share
April 14, 2026

been using tidio for more than an year and it's working pretty well for us.

Store Using app Total reviews Average rating
Skullvibe Over 4 years 8 5.0
Developer Reply

Thank you a lot for the kind words!

5 / 5 Share
April 14, 2026

Ich bin bislang sehr zufrieden mit Tidio, da bei uns die Live-Chat Funktion mit das wichtigste ist. Bislang konnte keine andere Chatting-App unsere Wünsche so erfüllen. Das senden von Produkten im Chat sieht außerdem verdammt gut aus!

Store Using app Total reviews Average rating
Amora Fragrance About 2 years 2 5.0
Developer Reply

Your review made our day! :-)

5 / 5 Share
April 11, 2026

Es rapido el bot y si da informacion adecuada a la tienda

Store Using app Total reviews Average rating
INNOVA-TECH 17 days 1 5.0
Developer Reply

Thank you for the 5-star review! 💙

5 / 5 Share
April 11, 2026

Great tool for adding a chatbot and live support yo your Shopify website

Store Using app Total reviews Average rating
Bambuá About 2 months 4 5.0
Developer Reply

Thank you for the feedback!

5 / 5 Share
April 9, 2026

Very cool app

Store Using app Total reviews Average rating
Cushion Embrace 20 days 1 5.0
5 / 5 Share
April 6, 2026

Easy to use

Store Using app Total reviews Average rating
Developer Reply

Thanks so much for your review! 💙 We’re happy to hear everything’s running smoothly for you.

5 / 5 Share
April 3, 2026

Absolutely incredible! Super user friendly! Has made my life as a Customer Experience Manager much smoother and easier.

Store Using app Total reviews Average rating
AROMELY 4 months 3 5.0
Developer Reply

Thank you so much for the review! 🙌 We truly appreciate your support and are glad to be part of your workflow. If you ever need anything, we’re always here to help.💙💚

5 / 5 Share
April 1, 2026

Store Using app Total reviews Average rating
SUPERFIN Almost 2 years 3 5.0
Developer Reply

We appreciate your review!

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