Tidio ‑ Live Chat & AI Chatbot
Help shoppers instantly with live chat and AI-powered support.
Rating
4.7
feedback
1,238
chart
#77
All reviews
Review RSS Feed
March 3, 2026
I've been using this app for a bit time, it's very good, it helps my customer. Thanks developers for making this app!
March 3, 2026
Its great to have good conversations with our customers. very quick and easy to use
Thank you so much for the 5-star review! :-)
March 11, 2026
I'm currently using free trial, but I can share my experience based on the 6 days I have been using Tidio. 1) The setup is incredibly easy - just install the app and it's almost ready to go. It took me just a few minutes to configure appearance, colors, etc. 2) The AI Chatbot is useful for clients and good at recommending products
Thank you so much for sharing your experience! We’re really glad to hear it’s been a positive start for you. If you’d like any tips to get even more out of it, or need help optimizing anything, we’re always here to support you.
Feb. 27, 2026
The app is very organized and has great guidance on setting up everything in the beginning. There is a lot to learn, but Tidio had a lot of automatic features that sped up the process.
Thank you so much for the 5-star review!
Feb. 27, 2026
Tolle App! Alles funktioniert tadellos. Ich kann Tidio nur wärmstens empfehlen!
Thank you so much for your support! 💙
Feb. 27, 2026
A real time saver for me. I was using the Shopify chat, but Tidio responds to 90% + of chats without me needing to get involved.
We’re so glad Tidio is helping your team. That’s exactly what we aim for 💚
Feb. 26, 2026
absolutely love it and will continue use it as our main customer support tool
Thank you so much for your trust! 💙 We truly appreciate your support — we’ll keep working hard to deliver the best experience possible!
Feb. 24, 2026
A mi me ha funcionado bastante, pude automatizar las preguntas más frecuentes y me liberó de bastante tiempo para poder dedicarlo a otras tareas
Thank you for the review, satisfaction of our customers is our top priority!
Feb. 23, 2026
Really helps with good customer support.
We’re thrilled to hear that our customer support made a positive difference for you. Your satisfaction is our top priority, and we’re always here to help!
Feb. 22, 2026
Excelente servicio y gran ayuda
Thank you very much - we're happy you're satisifed with our product and support :-)
Feb. 22, 2026
Couldn't be happier... Tidio saves me tons of time and keeps my customers engaged and happy!
Feb. 20, 2026
Muy buena App era lo que buscaba para tener un asistente de IA 24/7 atendiendo a los usuarios a partir de toda la información que le damos y que toma de la tienda, para optimizar tiempos y aumentar conversiones.
Muchas gracias :-)
Feb. 20, 2026
Love it! Very easy to set up and easy to feed all the knowledge into the app.
Your review made our day!
Feb. 20, 2026
Tidio has exceeded my expectations. It's a game changer for us.
Your kind words made our day - thank you so much!
Feb. 19, 2026
Application très utile, facile a prendre en main . L'agent IA Lyro est génial
Merci beaucoup!
Feb. 18, 2026
We have been using Tidio Chat for many years, and we are still in love with the platform. It’s a complete chat system that continuously introduces new features. We would definitely recommend it!
Thank you so much for your wonderful review and for being a loyal Tidio user! We’re thrilled to hear that you’ve been enjoying the platform and that our continuous improvements are making a positive impact on your experience.