Tidio ‑ Live Chat & AI Chatbot

Tidio has been a very powerful tool for our company for sometime and the improvements only continue to make customer interactions easier. Our team loves the ease of use and the high design look is an added bonus that matches our brand perfectly. Great customer service too. Thank you!

Great to use, reply to customer, strong feature and where we receive the most customer interaction.

encuentro muy util el apoyo a los emprendedores con esta tecnologia en sus tiendas de ecommerce. que siga creciendo y mejorando! felicitaciones

Well done guys

Excelente, me esta ayudando mucho, espero sacarle mas provecho, tengo 1 mes de usarlo

Tidio is a amazing tool. I love how lyro understand everything properly and respond to the customers.

I have used this in the past (during the pandemic when we had to work from home) so I was super excited to get to download it again for our new website. So far so good, I love the different plan options and the ability to customize the widgets. Super helpful for our company!

This has been a great tool for our business, offering a wide range of useful features and resources. We primarily use it for the chatbot, and it has performed really well in that area. The only reason I’m giving it a 4 instead of a 5 is that the ticketing interface could be improved. Aside from that, it’s been a very positive experience overall

Tidio has been an excellent app for my business. It is user-friendly, reliable, and has helped me improve communication with my customers. The setup process was simple, and the tools make customer support faster and more efficient. I am very happy with the experience and highly recommend it to other business owners.

Tidio is a great support for our customer care team, enabling us to chat live with customers and resolve issues in real time. When the operators are not online, it responds quite well to requests, and we deal with them in the morning. We sell mostly furniture with many specifications that need to be understood by the client, and Tidio is able to keep them engaged while we find information.

Fantastica, la migliore tra i chatbot, leggermente costosa ma utilissima

Perfect experience

I am absolutely amazed by the AI Lyro Chatbot. We have a complex product line, and customers require their products to fit within our packaging and ask a lot of "will this fit" size questions. Lyro has handled these questions accurately and provided instant product suggestions, resulting in customers placing orders. Before this, a customer would have to wait for us to research sizes and write them back hours later. All of this was done simply by Tidio connecting to our Shopify account.

Very versatile, includes a lot of features and we can integrate many apps in their portal. They have a lot of integrations too and it's easy to use.

Tidio hat mir geholfen, viele Kunden zu halten, wodurch ich mehr Möglichkeiten hatte, mehr europäische Familien, Hotels, Apartments und Restaurants zu bedienen.

Great AI functionality.

dopo aver provato diverse app sono tornata con tidio è quella più completa!!

Easy to use and excellent copy produced. Recommend.

Diese App ist die größte Enttäuschung, die ich jemals mit Shopify Apps erlebt habe. Ich habe den Live Chatbot mehrere Tage trainiert, Tag und Nacht. Alles bis in die Details erklärt, alle Antworten geliefert. Für Paar Wochen ging es gut - ich wollte nur das mindeste, nur dass er gute Antworten liefert. Ich merke seit mehreren Tagen, dass der Umsatz schwächer und schwächer wird - ich dachte niemals, dass es wegen dem Bot ist. Ich habe die Chats für ca. zwei Wochen nicht kontrolliert. Die Antworten sind katastrophal, sogar die Produkte, die wir am meisten auf unserem Shop verkaufen, wurden dargestellt, als ob sie nicht verfügbar wären. Katastrophe!!! 40 Chats mit 40 potenziellen Verkäufen hat er uns ruiniert, mit Antworten die niemals eingegeben wurden. Ich bin zutiefst enttäuscht. Ihr habt mir mein Geschäft ruiniert!!!