Tidio: AI Chatbot & Live Chat

AI agent for sales and support. Live chat, email, social...

Rating

4.8

Feedback

1,345

Reviews

Chart

#402

Shopify

All reviews

Rating breakdown

5 79% (1,069 ratings) 4 7% (88 ratings) 3 1% (11 ratings) 2 1% (20 ratings) 1 4% (51 ratings)

Reviews with text

92% (1,141)

Review RSS feed

5 / 5 Share

April 18, 2026

Absolutely Amazing AI ChatBot App I Have Used.

Store Using app Total reviews Average rating

Prints By Beau 4 months 1 5.0

Developer Reply

Thank you for the review, we're thrilled with your kind words about Lyro!

5 / 5 Share

April 17, 2026

Love Tidio great for communication with the customers

Store Using app Total reviews Average rating

TREC.CO.UK Over 3 years 1 5.0

Developer Reply

Thank you so much! We really appreciate your support—don’t hesitate to reach out if you ever need anything 🙂

5 / 5 Share

April 16, 2026

Found this app very easy to set up. Love that we can directly see the attribution from Tidio towards sales.

Store Using app Total reviews Average rating

Surefit 9 days 2 5.0

Developer Reply

Your review made our day :-)

5 / 5 Share

April 16, 2026

So Easy to use, recommend

Store Using app Total reviews Average rating

Luxuriously Zen 2 months 1 5.0

Developer Reply

Thank you for your kind words!

5 / 5 Share

April 16, 2026

Best app we've used on our store!

Store Using app Total reviews Average rating

The Plant Firm About 3 years 2 5.0

Developer Reply

We appreciate you taking the time to leave us the 5-star review!

5 / 5 Share

April 15, 2026

Awesome!

Store Using app Total reviews Average rating

Romcarts 10 months 1 5.0

Developer Reply

Thank you for the 5-star review, much appreciated! 💙

5 / 5 Share

April 15, 2026

Store Using app Total reviews Average rating

Casagear 15 days 3 5.0

Developer Reply

Thanks for taking the time to rate us! 💙💚 It means a lot to us. Don’t hesitate to reach out if there’s anything we can assist you with.

5 / 5 Share

April 15, 2026

Tidio est vraiment complet et la version gratuite permet de bien découvrir la platforme ! Je pense que je gagne 1h/semaine de traitement SAV avec cet outil

Store Using app Total reviews Average rating

Neutraliz 15 days 2 5.0

Developer Reply

Thank you so much for the review! 💙 We really appreciate your support. If you ever need anything, we’re here to help.

5 / 5 Share

April 14, 2026

been using tidio for more than an year and it's working pretty well for us.

Store Using app Total reviews Average rating

Skullvibe Over 4 years 8 5.0

Developer Reply

Thank you a lot for the kind words!

5 / 5 Share

April 14, 2026

Ich bin bislang sehr zufrieden mit Tidio, da bei uns die Live-Chat Funktion mit das wichtigste ist. Bislang konnte keine andere Chatting-App unsere Wünsche so erfüllen. Das senden von Produkten im Chat sieht außerdem verdammt gut aus!

Store Using app Total reviews Average rating

Amora Fragrance About 2 years 2 5.0

Developer Reply

Your review made our day! :-)

5 / 5 Share

April 11, 2026

Es rapido el bot y si da informacion adecuada a la tienda

Store Using app Total reviews Average rating

INNOVA-TECH 17 days 1 5.0

Developer Reply

Thank you for the 5-star review! 💙

5 / 5 Share

April 11, 2026

Great tool for adding a chatbot and live support yo your Shopify website

Store Using app Total reviews Average rating

Bambuá About 2 months 4 5.0

Developer Reply

Thank you for the feedback!

5 / 5 Share

April 9, 2026

Very cool app

Store Using app Total reviews Average rating

Cushion Embrace 20 days 1 5.0

5 / 5 Share

April 6, 2026

Easy to use

Store Using app Total reviews Average rating

BMSA Footing Solutions Australia 3 months 1 5.0

Developer Reply

Thanks so much for your review! 💙 We’re happy to hear everything’s running smoothly for you.

5 / 5 Share

April 3, 2026

Absolutely incredible! Super user friendly! Has made my life as a Customer Experience Manager much smoother and easier.

Store Using app Total reviews Average rating

AROMELY 4 months 3 5.0

Developer Reply

Thank you so much for the review! 🙌 We truly appreciate your support and are glad to be part of your workflow. If you ever need anything, we’re always here to help.💙💚

5 / 5 Share

April 1, 2026

Store Using app Total reviews Average rating

SUPERFIN Almost 2 years 3 5.0

Developer Reply

We appreciate your review!

5 / 5 Share

April 1, 2026

Tidio has been a very powerful tool for our company for sometime and the improvements only continue to make customer interactions easier. Our team loves the ease of use and the high design look is an added bonus that matches our brand perfectly. Great customer service too. Thank you!

Store Using app Total reviews Average rating

BASHES. Over 4 years 4 5.0

Developer Reply

Your review truly made our day!

5 / 5 Share

March 30, 2026

Great to use, reply to customer, strong feature and where we receive the most customer interaction.

Store Using app Total reviews Average rating

TRANSFORM-U 29 days 3 4.7

Developer Reply

Thank you so much for the 5-star review!

5 / 5 Share

March 30, 2026

encuentro muy util el apoyo a los emprendedores con esta tecnologia en sus tiendas de ecommerce. que siga creciendo y mejorando! felicitaciones

Store Using app Total reviews Average rating

Consulta Yóguica - Tienda de Bienestar 5 months 1 5.0

Developer Reply

Thank you a lot - your review made our day!

5 / 5 Share

March 30, 2026

Well done guys

Store Using app Total reviews Average rating

Bondeno® Bespoke Custom-Fitted Shoes with At-Home Fittings 26 days 1 5.0

Developer Reply

Thank you for your kind words and 5-star rating! ⭐

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