Handrails Direct review for Tidio ‑ Live Chat & AI Chatbot
Oct. 10, 2025
Good app easy to setup and lots of options for setting up conversation flows only thing i would like to see an improvment for is to notify via email faster once the bot get stuck or if the user askes to speak to a human
Developer Reply
Thank you so much for sharing your feedback! 🙏 Currently, Lyro is designed to collect visitor details and automatically hand off conversations to live chat or ticket when a user asks to speak with a human. We’ve reached out to review your case and make sure everything is working as expected. Your input really helps us improve Lyro’s responsiveness for future updates! 💙
Developer
Shopify App Store