Tidio Live Chat & AI Chatbots
Boost your Shopify store with Tidio Live Chat & Chatbots
Rating
4.6
feedback
1,856
chart
#45
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
20%
-
Less than a year
52%
-
More than a year
22%
Reviews Summary
The reviews for the Shopify App are a mix of positive and negative feedback. Positive aspects include excellent customer service, efficient chatbots, and helpful AI features that streamline communication and boost sales. Users appreciate the ease of use and the ability to connect with customers across different platforms. However, there are concerns about technical issues such as downtime, malware warnings, confusing setup processes, and limitations in the pricing plans. Some users also mention challenges with syncing conversations and dissatisfaction with the support team's responses.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 9, 2024
This is the app I use for my discussion with my customs it is very good and I can receive their message right at the moment that the customer is at the computer and ready to make a deal with me. I recommend it. Can you please add more options to reply using ai instead of spending my time p,ease
May 6, 2024
Complicated to understand...dashboard is cluttered...way, way too much going on in a disorganized manner
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