Tidio ‑ Live Chat & AI Chatbot
Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
feedback
1,219
chart
#108
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
13%
-
Less than a month
28%
-
Less than a year
36%
-
More than a year
20%
Reviews Summary
The reviews for the Tidio Shopify App are overwhelmingly positive, with users praising its ease of setup, intuitive interface, automation features, and customer support capabilities. Many users have found the chatbot to be a game-changer in improving customer engagement and response times. However, there are a few negative reviews that highlight concerns about automatic upgrades, pricing, and occasional issues with the chatbot's responses. Overall, Tidio is highly recommended for its effectiveness in enhancing customer support and communication on Shopify stores.
Highlights
Review RSS Feed
All reviews
May 5, 2026
Erg blij met deze simpele en praktische app. Koppelt makkelijk en snel en je kunt de Chatbot leren hoe deze moet antwoorden. Kortom to zo ver top. Nu nog verder testen.
Thank you very much for the review!
May 3, 2026
It's a great platform to manage chats effectively.
Thank you for the 5-star review!
May 1, 2026
User friendly, the support is very fast and professional
We appreciate your kind words :-)
April 30, 2026
The chatbot gives great answers, and the email recommendations for reply emails are spot on most of the time too.
Thank you for your great review on Lyro and Copilot features!
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