Tidio ‑ Live Chat & AI Chatbot
Tidio is a highly praised app by ecommerce merchants for its chatbot functionality and customer support features. The positive aspects highlighted in the reviews include the practicality, ease of use, great user interface, helpful AI chatbot, and efficient customer service. Users appreciate the ability to quickly assist customers, run international websites with multiple languages, and handle questions effectively. The app's automation features, including the AI chatbot Lyro, are commended for saving time and improving customer interactions. However, there are some concerns raised about pricing transparency, billing issues, and occasional technical glitches leading to missed messages from customers. Overall, Tidio is valued for its effectiveness in enhancing customer support and sales.
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It is very good so far with no issues at all.
Thank you for the 5-star review, it's appreciated!
At first, the bot was not very intelligent, but after training, it works better.
Happy to hear Lyro gets more and more useful for your company!
Ottimo Ai bot per aiutare i tuoi clienti nella navigazione del sito e a convertire e risolvere problemi
Thank you for your review! We appreciate your support and look forward to continuing to help your business grow. 🚀
very user friendly and satisfying.
Thank you for the 5-star review! ⭐️⭐️⭐️⭐️⭐️
User friendly, Lyro is helpful. The phone app could be better, a tad difficult to navigate compared to desktop, but overall very helpful for our business!
Thank you for your kind words and feedback on the mobile app. We have reached out via emal to discuss what specifically can be improved :-)
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