Tidio ‑ Live Chat & AI Chatbot
Help shoppers instantly with live chat and AI-powered support.
Rating
4.7
feedback
1,180
chart
#133
All reviews
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March 25, 2026
I have used this in the past (during the pandemic when we had to work from home) so I was super excited to get to download it again for our new website. So far so good, I love the different plan options and the ability to customize the widgets. Super helpful for our company!
Thank you so much for sharing your experience—we’re thrilled to have you back with Tidio! It’s wonderful to hear that our platform continues to meet your needs, especially as your company grows.
March 25, 2026
Tidio has been an excellent app for my business. It is user-friendly, reliable, and has helped me improve communication with my customers. The setup process was simple, and the tools make customer support faster and more efficient. I am very happy with the experience and highly recommend it to other business owners.
Thank you so much for your kind words and recommendation! It’s incredibly rewarding to know that our user-friendly platform and efficient tools have helped streamline your customer communication and support.
March 25, 2026
Tidio is a great support for our customer care team, enabling us to chat live with customers and resolve issues in real time. When the operators are not online, it responds quite well to requests, and we deal with them in the morning. We sell mostly furniture with many specifications that need to be understood by the client, and Tidio is able to keep them engaged while we find information.
Thank you so much for your wonderful feedback! We’re thrilled to hear that Tidio has become such a valuable part of your customer care team.
March 23, 2026
I am absolutely amazed by the AI Lyro Chatbot. We have a complex product line, and customers require their products to fit within our packaging and ask a lot of "will this fit" size questions. Lyro has handled these questions accurately and provided instant product suggestions, resulting in customers placing orders. Before this, a customer would have to wait for us to research sizes and write them back hours later. All of this was done simply by Tidio connecting to our Shopify account.
Your review truly made our day -- knowing Lyro is increasing your sales is rewarding :-)
March 22, 2026
Excellent app, seems well thought out and it's intuative and easy to use. Very powerful but not overwhelming.
Thank you so much for the 5-star review!
March 17, 2026
exelente asistencia, muy inteligente, contundentes respuestas, realmente soluciona las problematicas de clientes, Lyro me soprendió y ha generado ventas aun en plan free. la app tidio es muy intuitiva y se me ha hecho facil usarla, sin duda seguiré con la app.
We greatly appreciate your five-star rating. It’s fantastic to know that you enjoy using Tidio.
March 17, 2026
Very versatile, includes a lot of features and we can integrate many apps in their portal. They have a lot of integrations too and it's easy to use.
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with Tidio!
March 16, 2026
Tidio hat mir geholfen, viele Kunden zu halten, wodurch ich mehr Möglichkeiten hatte, mehr europäische Familien, Hotels, Apartments und Restaurants zu bedienen.
Vielen Dank :-)
March 24, 2026
Great AI functionality.
Thank you so much for the 5-star review!
March 16, 2026
dopo aver provato diverse app sono tornata con tidio è quella più completa!!
Grazie mille!
March 15, 2026
Easy to use and excellent copy produced. Recommend.
Thank you so much for your kind words and for taking the time to leave a review!
March 13, 2026
Me ha sorprendido por la facilidad de poner en producción. LLevamos 2 semanas y estamos encantados
March 13, 2026
Thanks so much! If you ever need help getting even more out of Tidio, feel free to reach out — we're always here to help 💙
March 11, 2026
Tidio is AWESOME-- game changer for our customer service experience and overall efficiency!
Your review truly made our day!
March 11, 2026
Amazing chat bot, super helpful! Sales are steadily increasing.
Thank you so much for the great feedback! We're really happy to hear Tidio is helping your business grow and boost sales 💙.
March 10, 2026
Works amazingly and has the exact tools you need. Easy to use.
Thank you a lot for the review!
March 9, 2026
while i am just starting with Tidio , i could see how easy it is to install . Also all the options are so easy to setup . love it
Thank you for your kind words!