Tidio ‑ Live Chat & AI Chatbot
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Rating
4.7
feedback
1,115
chart
#154
All reviews
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Dec. 18, 2025
Tidio has been an absolute game-changer for my e-commerce business. The platform itself is intuitive, powerful, and incredibly effective for engaging customers in real time, automating conversations, and guiding shoppers toward the right products. It has noticeably improved both customer experience and conversion flow on my site. What truly sets Tidio apart, however, is their customer support—specifically Carlos. If you are serious about improving customer engagement, sales, and support efficiency, Tidio is absolutely worth it—and if you get the chance to work with Carlos, you are in excellent hands. Highly recommended.
Thank you so much for your kind review! It's so great to know that Tidio is such a game changer for your business, and that you've had such an amazing experience with our support team - Carlos is one of the best! ;)
Dec. 18, 2025
good
Huge thanks for the review. We’re always here if you need us!
Dec. 17, 2025
Tidio ist einfach spitze!
Thank you for the 5 stars! We really appreciate your support.
Dec. 16, 2025
Uso Tidio da diversi anni e sono soddisfatto al 100% utile, intuitivo e soprattutto concretizza le vendite. APPROVATO!
Thank you so much for your review! ⭐ We’re thrilled to hear that Tidio has helped boost your sales. Your support truly means a lot to us — thanks for being part of the Tidio community!
Dec. 15, 2025
Great feature, easy to get started and helps us complete loads of leads
Thanks for the love! We’re glad everything’s working great for you!
Dec. 12, 2025
Tidio m'aident à gérer les questions de mes clients en directe, et l'interface et très intuitive
Thanks so much! Happy to hear you find the interface intuitive and helpful.
Dec. 12, 2025
We've tested a few platforms now all with AI integrated. Most of them can be very hallucinatory in their responses and then there's a mad scramble to get back to the customer to give them the correct information. Its early days with Tidio but in our testing it's been absolutely spot on with all the questions, some of which have been quite technical. What I do like is that if its unsure then it will actually handoff to a human, but ask for information to clarify responses to future similar questions.
We appreciate you sharing your experience! Accuracy and responsible AI responses are very important to us, so it’s great to hear Tidio is performing reliably and handing conversations to humans when needed.
Dec. 11, 2025
Me encanta, lo recomiendo 100% aún en versión gratis...ya veré como es con la versión paga...gracias ;)
Thanks for the love! We're glad you're enjoying the free version.
Dec. 10, 2025
Me gusta que se pueda escalar el uso a medida de irlo necesitando sin gastar mucho desde el inicio.
Thank you so much for the 5-star review!
Dec. 9, 2025
Estamos tendo uma excelente experiência com o Tidio, leva um tempo para configurar com as informações corretas a IA mas vale a pena investir tempo nisso.
Your support means everything to us — thank you!
Dec. 9, 2025
The best chat app I've ever used, and getting better all the time!
Thank you! Your feedback means a lot to our team. 🙌
Dec. 7, 2025
Tidio mam podłączone do sklepu QRS i jestem super zadowolony. Aplikacja jest intuicyjna, szybko się integruje ze sklepem i realnie pomaga w obsłudze klienta – więcej pytań zamienia się w zamówienia. Bardzo doceniam automatyzacje i chatboty, które odciążają mnie i zespół. Z czystym sumieniem polecam!
Dziękujemy bardzo za miłe słowa! Super słyszeć, że Tidio pomaga w prowadzeniu Państwa sklepu i generuje sprzedaż :)
Dec. 6, 2025
I’ve been using Tidio for just a few days and I’m honestly impressed. The technology is perfect and incredibly smart. Lyro is now answering my emails, social media messages, and live chats with customers on my website — it’s truly a lifesaver. Super easy to install, super easy to manage. From day one, I handled more than 50 customer conversations smoothly, and Lyro managed everything in a very professional way. I can already see how powerful this is as a customer service solution. If you want to improve your customer support without stress, Tidio is a great choice. Highly recommended!
Thank you very much for your kind words! We're thrilled to know that Tidio is such a great addition to your website :)
Dec. 5, 2025
Utilizziamo Tidio sul nostro e-commerce e devo dire che è stata una delle scelte migliori degli ultimi anni. L’integrazione è semplice, l’interfaccia intuitiva e soprattutto l’automazione con l’IA Lyro è fenomenale. Lyro ha ridotto drasticamente il carico dell’assistenza clienti, gestendo in autonomia una grande quantità di richieste ripetitive e fornendo risposte rapide e precise. Il risultato? meno lavoro manuale per il team clienti più soddisfatti tempi di risposta praticamente immediati Un’app davvero completa e moderna, perfetta per chi vuole migliorare l’esperienza utente e ottimizzare il servizio clienti senza aumentare i costi. Consigliatissima!
Thank you so much for your extensive and kind review! We're really happy to hear that you are satisfied with our app:)
Dec. 2, 2025
Tidioh has been great for our business and has generated over 12k in sales in the first 60 days. Simply, you get out of it what you put into it. So overall it's good, and we are still learning how to use the app.
Thank you so much for the 5-star review!
Dec. 1, 2025
很好用的插件，客服回复也很及时，有什么需要可以联系他们，很快就会解决
Thank you so much -- our Support Team is there to assist!