Tidio ‑ Live Chat & AI Chatbot
Help shoppers instantly with live chat and AI-powered support.
Rating
4.7
feedback
1,238
chart
#79
All reviews
Review RSS Feed
May 25, 2026
Tidio combines live chat, chatbots, and a basic helpdesk/ticketing system into one interface that’s designed for support and sales teams. It offers prebuilt chatbot templates, a visual flow builder, and Lyro, an AI chatbot that can answer common questions from your knowledge base.
May 22, 2026
La migliore chat in circolazione su Shopify. Insostituibile
Your review made our day. We appreciate it so much!
May 21, 2026
Great app. It has helped me along the way to build my business it really comes in useful. My costumers are very happy and they enjoy the presence of the chatbot. It is also the cheapest option out there.
Thank you for your amazing feedback! We're happy to know that Tidio helps you that much.
May 19, 2026
This is a great app that I am using. I recommend it to everyone. Thanks.
We're thrilled to know you'd recommend Tidio to others!
May 19, 2026
Easy to use, Fast and reliable!
We love your review about Tidio!
May 19, 2026
Love this app. Fast and quick to chat with customers.
We appreciate your kind words!
May 16, 2026
Tidio ease of setup and customization is excellent. Chatbot is non-intrusive for browsing customers yet ready to provide specific information and products as requested. Top-tier support especially for eCommerce business like ours.
Thank you so much for the review! 🌟 We’re really happy to hear you had a great experience with Tidio
May 14, 2026
Autonomo e in grado di gestire bene le richieste dei clienti.
Thank you so much! ⭐⭐⭐⭐⭐ We really appreciate you taking the time to share your experience — it means a lot to the team. 😊
May 13, 2026
Sem dúvidas, é uma plataforma diferente de todas que testamos até hoje, e uma das únicas que realmente resolve nosso caso de perguntas frequentes com ótimos acertos nas respostas. Fácil, rápido e objetivo.
Thank you, your review made our day!
May 8, 2026
We used Tidio in the past and are now coming back to it for the Real-Time Visitor Monitoring, Cart View, Conversational AI (Lyro), and for the affordability and ease of use that we missed. Tidio gives so much value without being complicated to setup, its a nice change, and also a great application!
Thank you so much for your kind words and for choosing to return to Tidio! We’re thrilled to have you back and to hear that the features we offer are making a difference for your business.
May 7, 2026
The most compact, yet organized app ive used yet. would recommend to any business trying to downsize all the hassle of using so many programs to get responses out.
Thank you so much for your review and recommendation! It means a lot to us!
May 7, 2026
Best App for multi channel comunication
We're thrilled to know you’re having a great experience with Tidio, and we’ll keep working hard to make sure it stays that way.
May 7, 2026
Ottima app, molto utile.
Thanks for sharing your experience with us. It means a lot to the whole team!