Clast review for Tidio: AI Chatbot & Live Chat

5 / 5
Oct. 30, 2026

Still One of the Best AI Live Chat Apps for Shopify I've been a loyal Tidio customer for over six years and have professionally tried many other AI live chat apps for Shopify. Despite exploring other options, I still prefer Tidio. There is definitely room for improvement, but I believe Tidio remains one of the best live chat solutions I've used. I recently experienced some app issues, but Chris from Tidio support followed up, acknowledged my concerns, and helped resolve them. I appreciate Tidio listening to customer feedback and taking action. I hope they continue improving the app and supporting their long-term customers. Thank you, Chris and the Tidio team! If you're looking for a powerful AI-powered live chat solution for Shopify, I highly recommend giving Tidio a try.

Store Using app Reviews Rating
Clast About 7 years 6 4.5

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