All reviews

Rating Breakdown

  • 5
    84% (925 ratings)
  • 4
    8% (88 ratings)
  • 3
    1% (14 ratings)
  • 2
    2% (23 ratings)
  • 1
    4% (47 ratings)

Reviews with Text

  • 93% (1,016)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 11, 2025

Those guys are thieves, be careful when you're choosing the plant because what you are paying for it it's only 100 clicks which every normal page have in at least one day . So you can't get in contact with your customers. And the right things to you that you may be gonna miss seeing and lose the sale.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

We're really sorry you feel that way. Please be informed that we will reach out to you via email shortly. From what it seems, there might have been confusion regarding the plan we offer - we will do our best to clarify that part and offer best possible solution.

5 / 5 Share

Sept. 11, 2025

Its really great for small businesses as the AI can manage a lot of FAQs allowing you to concentrate on sales

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving your feedback!

5 / 5 Share

Sept. 11, 2025

awesome APP, easy to use, helping with sales already

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review - We’re thrilled to hear that you find our app awesome and easy to use—especially that it’s already helping with your sales. Your success is our biggest motivation, and we’re here to support you every step of the way.

5 / 5 Share

Sept. 10, 2025

I've been using Tidio for a few years, and I'm glad I did. Being able to quickly interact with visitors on the site is a game changer that has lead to conversions. Great app!

Using app

About 5 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the kind review! We're glad to hear that Tidio has been a game changer for your business that is reflected in sales, and we're thankful for your loyalty:)

5 / 5 Share

Sept. 10, 2025

Tidio is super easy to set up and makes my site feel professional. I like how customers can get quick answers or chat with me directly. The widget looks clean, customizable, and works well on mobile.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave your kind feedback! We're so happy to know that Tidio boosts your website visitors experience, and that you like the design of the chat widget.

5 / 5 Share

Sept. 10, 2025

very good

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind rating!

5 / 5 Share

Sept. 10, 2025

LOVE THIS APP! Easy to use and has been a great addition to our store

Store

SUNBELT

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind review! It's awesome to hear that our app supports your business!

5 / 5 Share

Sept. 10, 2025

Great app and really simple to use and integrate on you site. The mobile app work just as well.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! 🌟 We truly appreciate your support — it means a lot to our team

5 / 5 Share

Sept. 8, 2025

love it

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the review!

5 / 5 Share

Aug. 31, 2025

We love Tidio, the Lyro chatbot is an absolute lifesaver, svaes us so much time and effort answering FAQ's, our emails have reduced drastically.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind review! We're really happy to hear that Lyro AI helps saving your precious time.

5 / 5 Share

Aug. 31, 2025

Tidio is a really great customer service app, allowing you to manage most of your chat needs, connecting store live chat, IG Direct, FB Messenger, WhatsApp and e-mail. While they do offer a overall good AI chatbot, it could be smarter - don't really follow up the conversation previous context and don't improvise (like chatting to gpt). 9/10 app.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and thoughtful review! We’ll keep working on improving Lyro AI.

4 / 5 Share

Aug. 31, 2025

作为一个中国卖家,我很认可这个APP,很适合新手卖家提升转化率。

Using app

About 2 hours

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for your kind words! We’ll keep working to make Tidio even better!

5 / 5 Share

Aug. 30, 2025

La migliore app di chat/chatbot sul mercato

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you very much for your 5 star rating! It keeps us motivated to improve Tidio for you every day.

5 / 5 Share

Aug. 29, 2025

very happy with it

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your feedback! It's great to know you're enjoying Tidio.

5 / 5 Share

Aug. 28, 2025

Store

BOTAONE

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for rating Tidio!

5 / 5 Share

Aug. 28, 2025

Tidio is working well - its only new for us, its easy to navigate and set up

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the feedback! We’re glad to hear you’re having a smooth experience with Tidio. Welcome aboard! 🚀

5 / 5 Share

Aug. 27, 2025

Great app and very easy to setup. It integrated AI seemlessly and is a valued addition to any ecommerce website.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re so happy to hear that setup was a breeze and our AI integration is adding real value to your store. We appreciate your support!

5 / 5 Share

Aug. 27, 2025

Really good, even if on the expensive side - but clearly a lot of efficiencies to be had

Store

DAME

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the review! We’re glad Tidio is making a difference for you, and we’ll keep working to make it even better.

5 / 5 Share

Aug. 27, 2025

Convenient application. Easy to set up, performs its function

Store

eHouse

Using app

About 2 months

Total reviews

1

Average rating

5.0