royalchessmall review for Tidio Live Chat & AI Chatbots
Dec. 21, 2023
The app is good but the tech support is not so good. I have been having an issue of receiving mutiple duplicate emails in our dashboard for over a month now and the team has not been able to resolve the same. Sometimes their team takes over a week to respond. I would like to escalate this issue to their senior team so they can resolve my query as soon as possible.
Developer Reply
Hi, I'm really sorry to see your review. I'll investigate and do my best to quickly resolve this. Olek - Head of Customer Service
Tidio Live Chat & AI Chatbots
4.7
1,899 reviews
Boost your Shopify store with Tidio Live Chat & Chatbots
Developer
Shopify App Store