Tidio Live Chat & AI Chatbots
Boost your Shopify store with Tidio Live Chat & Chatbots
Rating
4.7
feedback
1,924
chart
#388
All reviews
Rating Breakdown
Review RSS Feed
Dec. 1, 2023
Robust software, with a great design, I didn't expect it to have a customer support system on the backend. Giving me the ability to manage my store like professionally and like a big brand
Nov. 27, 2023
Nov. 26, 2023
Hi there and thank you for your rating. If there's anything we can do to improve your experience with Tidio, or if you are facing any trouble with the app, please let us know via our live chat on Tidio.com, or through email at [email protected]. We're more than happy to assist!
Nov. 24, 2023
Excellent app. The AI Bot is trainable, whereas others are not. Took me a while to find a good working bot. 4 stars because based on the prices shown in the app store, it makes it seem a bit cheaper than it is. Once inside the app, you have to pay for each of the primary functions which can really start adding up.
Nov. 24, 2023
Very easy to use
Thank you for the review, we're glad you are satisfied with Tidio :)
Nov. 22, 2023
Great app to use and support team is amazing and prompt on helping out!
Thank you very much for the review, we appreciate it!
Nov. 20, 2023
can not delete each message.
Thank you for leaving the review! We reached out to you directly via the chat on your store so that we can clarify any doubts you may have on deleting messages.
Nov. 19, 2023
It’s absolutely terrible. When the app opens it tells you to login with no option to create an account. And once you are able to create an account by way of your web browser, then it does not do anything to help you set it up. I think this app is a scam.
Hi there. We sincerely appreciate your feedback. We're sorry that you had a negative experience with us. Our Team member has already contacted you through the email, we will do our best to help you with the case. Thank you for your cooperation.
Nov. 17, 2023
Thank you for the review! If there is anything we can improve or you have questions on, please reach out to us at [email protected], we will be more than happy to assist :-)
Nov. 16, 2023
very good App, and good customer service, I like chatbots and all the features.
Thank you for the kind words!
Nov. 15, 2023
great experience
Thank you so much for taking the time to leave us feedback!
Nov. 11, 2023
Store
Ma boutique
Using app
3 months
Thank you for leaving the review, it made our day!
Nov. 8, 2023
Awesome support and a great tool. You can choose from many bots and functions that make your store better.
Nov. 6, 2023
super, service client très réactif !
Hi there! Thank you very much for your kind words! We're doing our best to offer the bost possible support :)