Tidio ‑ Live Chat & AI Chatbot
Free Trial
Rating
4.7
feedback
1,098
chart
#159
All reviews
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Aug. 27, 2025
Very effective tool so far
Thanks for sharing your experience! We’re happy Tidio is making a difference for you. ✨
Aug. 26, 2025
What a time saver! Instead of having to answer every chat, Tidio takes care of most chats without human interaction.
Thank you so much for the review! It's great to hear that Tidio helps saving your time:)
Aug. 26, 2025
Our website's customer chat support works flawlessly, is configurable, has quick answers and AI support is superb.
Thanks for the awesome review and for using Tidio!
Aug. 26, 2025
Good app but a lot of plans
Thanks for your feedback! We aim to offer a wide range of plans so our customers can select the one that fits their needs best. We’ve also reached out to you to make sure you get any help you might need.
Oct. 23, 2025
Tidio is good, they helped us a lot
Thank you so much for rating Tidio!
Aug. 25, 2025
its amazing App
Thank you for your kind words! Your support means a lot to us! 💙
Aug. 23, 2025
I am just getting started, and Tidio has been a great help. Having customer support on auto pilot really gives me the time to handle all of the other things I need to run my business.
Aug. 23, 2025
We’ve been using Tidio for a while now, and it’s made a big difference in how we connect with our customers. The setup was simple, and the dashboard is very easy to navigate, even for someone who’s not very technical. What I like most is that we can manage live chats and automated responses together. The chatbot handles common questions quickly, which saves us a lot of time, and when customers need extra help, we can jump into the chat right away. It also integrates smoothly with Shopify, which is a huge plus for us. Overall, Tidio has helped us respond faster, improve customer satisfaction, and make our support team’s job much easier. Definitely a tool worth having if you run an online business.
Thank you so much for your wonderful feedback! We truly appreciate your support and are glad Tidio is making your day-to-day easier. 🚀
Aug. 22, 2025
Thanks a ton! Your rating motivates us to keep improving Tidio for you
Aug. 21, 2025
Excellent Resources for every Business
Thank you very much for your kind review!It means a lot.
Aug. 21, 2025
Tidio has been a game-changer for our Shopify store. The live chat and chatbot features are seamless, helping us engage customers instantly and recover abandoned carts effectively. Setup was quick, the interface is user-friendly, and support is responsive. A must-have app for building stronger customer relationships and boosting sales.
Thank you so much for your kind words! We’re thrilled Tidio’s live chat and chatbot are helping you engage customers, recover carts, and boost sales. It’s great to hear setup was quick and our interface and support hit the mark!
Aug. 20, 2025
Highly recommend the app.
Thanks a lot! Your feedback means the world to us. Glad Tidio is helping your business!
Aug. 20, 2025
Great staff and great tool
We really appreciate your kind words! Thanks for the review and for choosing Tidio.
Aug. 19, 2025
Thank you for your review! We really appreciate your support!
Aug. 18, 2025
Me ha asistido ventas en más de 457K clp.
Thank you so much for your feedback, and we're so happy that Tidio helped generate your sales!
Aug. 18, 2025
Amazing, helps so much!
Thank you so much for your review!
Aug. 18, 2025
Tidio ha sido una excelente incorporación para nuestra tienda online tendencias gourmet. Cuando hemos requerido ayuda el equipo de soporte siempre actua de manera rápida y ayuda. Ahora queremos ver como implementar mejor la IA para el proceso de atencion clientes y seguir experimentando con los flows. Si me gustaria contar con mas data exportable para analisis customizados, sin embargo la recomiendo.
Thank you for sharing your experience! We’re glad Tidio has been a great addition to your store and that our support team has been helpful. Excited to see how you’ll leverage AI and flows further — and we appreciate your feedback on exportable data!
Aug. 18, 2025
This is an excellent app, it's difficult to see what more could want from it yet it is packaged in a simple to use interface. A shopify must have in my opinion.
Thank you so much for your kind words! We're happy to hear you’re enjoying the app and finding it simple and valuable for your Shopify store.