Tidio Live Chat & AI Chatbots
Boost your Shopify store with Tidio Live Chat & Chatbots
Rating
4.7
feedback
1,924
chart
#388
All reviews
Rating Breakdown
Review RSS Feed
Nov. 2, 2023
1) The visitor screen on your website fails to display up-to-date data. Instead, it presents visitors from 12 days ago who are no longer active, providing an inaccurate snapshot of the website's current status. 2) Sorting the monitor list is not an option. 3) The tool does not allow you to track visitors who progress to the checkout stage. Considering these limitations, it may not justify its price.
Hi there! Sorry to see that you aren't satisfied with our tool. This is not the kind of experience we wish our customers to have. Would you kindly send us an email to [email protected] with the details of your Tidio account, so we can look into the issues in order to provide a resolution? Customer satisfaction is our main priority and we will do all we can to help you here. Chris - Tidio
Oct. 25, 2023
outstanding customer support
Thank you very much for your kind words! We are thrilled to hear that you had a good experience with us :) We remain at your disposal for any further inquiries!
Oct. 24, 2023
Molto intuitivo da usare e una bella interfaccia grafica
Thank you for the review! Your positive feedback motivates us to keep up the good work :)
Oct. 23, 2023
It works how it should, and the service is great.
Thank you for the great review! We are happy to hear you find our service great, your feedback motivates us!
Oct. 19, 2023
So far so good. Support is great. They get back to you right away.
Thank you for the review, it means a lot to us. We always strive to give our best to help our clients and I’m glad that you are satisfied with our support!
Oct. 17, 2023
Se dobbiamo scegliere un'app per occuparci al meglio delle nostre chat ormai ci affidiamo a Tidio ad occhi chiusi
Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with us. We will keep up the good work for sure!
Oct. 13, 2023
10/10, working well, so much options, best choice for Live chat.
Thank you for the review! We greatly appreciate your five-star rating :)
Oct. 13, 2023
We have been using Tidio from the start of our webshop. Super nice live chat with many functions. The employees can be reached easily and quickly. We see a good and long collaboration with Tidio :).
Oct. 12, 2023
The customer support is amazing, especially Carlos! The app is also great. Very proffesional!
Oct. 12, 2023
Best chatbot I have used. For someone who is unemployed, this has helped me a lot.
Oct. 12, 2023
Wirklich eine Super App und ein Perfektes Kunden Support das einzige was ich noch nicht machen konnte ist es auf deutsch zu stellen aber das ist halb so wichtig.
Oct. 12, 2023
Oct. 6, 2023
This app is great, does exactly what I need it to do without over complicating things and the integration with the phone app to take chats on the go is excellent! Shout out to Arek for also helping me out with some account troubleshooting, your customer service was impeccable!