Tidio ‑ Live Chat & AI Chatbot
Help shoppers instantly with live chat and AI-powered support.
Rating
4.7
feedback
1,239
chart
#77
All reviews
Review RSS Feed
Nov. 27, 2025
It's a great tool for boosting the sales! Loved seamless integration with Klaviyo via export to Shopify. If anything, I wish they had more flexible customization settings - having only one color for the chat button, home header area and message bubbles - is rather limiting.
Thank you so much for your feedback! It really means a lot to us:)
Nov. 26, 2025
We just started using it.... I can't explain why we didn't decided to use it earlier. We tested different solutions but Tidio seems to be most complex and complete solution for our business. Highly recommended app.
Thank you! We're glad our service is helping your business.
Nov. 26, 2025
It has help reduced a lot of common queries without any human interaction we really enjoy this product
Thank you! We're happy to hear everything’s working great for you.
Nov. 23, 2025
Great app
Thanks so much! We're glad you're enjoying Tidio!
Nov. 20, 2025
Tidio has been a great addition to my Shopify store. The setup was super quick, and the live chat + automated replies make customer support so much easier. The interface is clean, and everything works smoothly with Shopify. Really helpful app and highly recommended!
Thank you so much for sharing your thoughts! It's so great to know that Tidio supports your business so well in so many areas!
Nov. 20, 2025
Tidio is the Best chatbot in the world!!!!
Thank you so much for the kind review!!!
Nov. 19, 2025
Its very simple to create the chatbot. I created for my website and its working perfectly.
Nov. 19, 2025
It gives you affordable, AI-powered customer communication. Helps to streamline workflow.
Thanks so much for your review!
Nov. 18, 2025
Tidio has been very helpful for my store Liquid Gold 1 Therapy Oil.
Thank you for the 5-star review!
Nov. 17, 2025
The best AI livechat out there is TIDIO, I wish they can make their plan a little more affordable, however I love it as its the best app to collect emails via the interactive bot.
Nov. 17, 2025
Robust and solves lots of use cases without much customization. Love it
Thanks so much! Your kind words mean a lot to us.
Nov. 17, 2025
Arbeiten jetzt seit fast einem Monat mit Tidio und Lyro Chat AI und sind begeistert. Einfaches übersichtliches Dashboard, schnellen Einarbeiten und der Mehrwert der 24/7 Erreichbarkeit für unsere Kunden ist einfach mega.
Thank you for the review!
Nov. 14, 2025
La app Tidio me ha ayudado a que mis clientes aprovechen cupones de descuento y dejen su correo electrónico.
Gracias!
Nov. 13, 2025
Good UI, Fast and Efficient. Just what you need for cutomer service. -1 star because needs some improvement and better customer reply time.
Thank you so much for your feedback! 🙌 We’ve reached out to you directly and would love to help you get the very best out of Tidio. Your comments are truly appreciated — thanks again for taking the time to share them!
Nov. 13, 2025
We’ve been using Lyro AI through Tidio on our Shopify store and it’s already taken a huge load off of customer service. It handles the bulk of repetitive questions about shipping, orders, and meal details so our support inbox stays way cleaner. Training it on our FAQs and pages was straightforward and ongoing, and customers get fast, accurate answers even after hours. Overall it feels like having an extra support rep who never sleeps and keeps getting better the more we use it. It's also a great lead generation tool and they're still innovating.
Thank you for your feedback - we're glad Lyro helps you that much!