Lil Lou Treasures review for Tidio Live Chat & AI Chatbots
Jan. 19, 2024
Very confusing app. I linked it to my shopify store the first time, but the appearance was not what I had set and saved. I cleared cache and cookies, but the issue was still there. I had to completely delete it from the store and delete tidio account. I created a new one, tried linking it to my store and it doesn't link! I have tidio app installed in my store and it is turned on, but in the app itself it says it is not linked. Aside from that, chatting is available in the free version. Every time I open the app or click anything it shows me that huge pop up asking to upgrade. It is annoying.
Thank you for your review! I am really sorry that you had so much trouble since the beginning! The issues that you described can be easily fixed - therefore I have followed up with an email to help you fix them. Let's try together! Adam from Tidio
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