ThumBlast review for Tidio ‑ Live Chat & AI Chatbot

2 / 5

May 30, 2024

I had a bad experience with Tidio. Lost days to try to solve email forwarding and domain problem not completely solved so at the end I give up! The guys from the customer service are nice I think a "customer service app" should have personnel from customer support available 24/7. Lucky that store was not running yet! Sorry guys, tell the owner/s to invest some more on improving this app which could be a nice app!

Using app

2 months

Total reviews

2

Average rating

5.0

Tidio ‑ Live Chat & AI Chatbot for Shopify
Tidio ‑ Live Chat & AI Chatbot
4.7 star
1,162 reviews

Offer instant support with chatbot and live chat interactions.

Developer
Shopify App Store