arabinstruments review for Tidio Live Chat & AI Chatbots

2 / 5

Nov. 2, 2023

1) The visitor screen on your website fails to display up-to-date data. Instead, it presents visitors from 12 days ago who are no longer active, providing an inaccurate snapshot of the website's current status. 2) Sorting the monitor list is not an option. 3) The tool does not allow you to track visitors who progress to the checkout stage. Considering these limitations, it may not justify its price.

Using app

7 months

Total reviews

2

Average rating

1.5

Developer Reply

Hi there! Sorry to see that you aren't satisfied with our tool. This is not the kind of experience we wish our customers to have. Would you kindly send us an email to [email protected] with the details of your Tidio account, so we can look into the issues in order to provide a resolution? Customer satisfaction is our main priority and we will do all we can to help you here. Chris - Tidio

Tidio Live Chat & AI Chatbots for Shopify
Tidio Live Chat & AI Chatbots
4.7 star
1,924 reviews

Boost your Shopify store with Tidio Live Chat & Chatbots

Developer
Shopify App Store