SGI review for Tidio ‑ Live Chat & AI Chatbot

2 / 5

July 21, 2025

This has an expensive and complex price structure, involving paying for flows, then chats, then customer service. I paid for a plan and in 1 day I needed to upgrade again!! if you have any starter plans then you still cannot see crucial information. Just beware, if you want full functionality monthly for a half decent website you will probably land up paying $300 pm not $59 as advertised.

Store

SGI

Using app

11 days

Total reviews

3

Average rating

3.7

Developer Reply

I've reached out via your website to help address some of the configuration issues. I'm sure we can make it work. Olek - Tidio

Tidio ‑ Live Chat & AI Chatbot for Shopify
Tidio ‑ Live Chat & AI Chatbot
4.7 star
1,097 reviews

Free Trial

Developer
Shopify App Store