Long Reef Surf Co review for Tidio ‑ Live Chat & AI Chatbot
Aug. 13, 2025
Overall we like it. The AI chat is awesome and has improved our time to respond with customers, however the email helpdesk functions are very basic. Its getting better slowly but surely. Hopefully with time they will beef up the capability so we are staying with it.
Developer Reply
Thank you for sharing your review! We’re putting a lot of effort into improving the helpdesk and would greatly appreciate any additional feedback you may have. Olek - Tidio
Tidio ‑ Live Chat & AI Chatbot
4.7
1,181 reviews
Help shoppers instantly with live chat and AI-powered support.
Developer
Shopify App Store