tCheck review for Tidio ‑ Live Chat & AI Chatbot
Aug. 13, 2025
Tidio has been a huge step in our Customer Support expansion. We are now able to keep up with our C/S tickets so much faster and keep our customers happy with a much smaller C/S team. Lyro handles 70-80% of the Chat tickets, so those are conversations we never even have to touch. The more we "teach" Lyro, the more tickets it can handle. I appreciate the simple system built in for us to review Lyro's responses and learning platform.
Developer Reply
Thank you so much for sharing your experience! We’re thrilled to hear that Tidio — and especially Lyro — has been such a big part of your Customer Support growth. It’s great to know that the automation and learning features are helping your team work faster while keeping your customers happy.
Developer
Shopify App Store