Capucinne review for Tidio ‑ Live Chat & AI Chatbot

4 / 5

Aug. 14, 2025

We came across Tidio for a new AI solution for our chat feature. It works better than we expected + it has more features like flows that can bring up sales. 4 stars because it currently lacks a few features, but since they're constantly evolving, we are going to rate it 5 stars once things get patched up.

Using app

2 months

Total reviews

4

Average rating

4.5

Developer Reply

Thanks so much for your feedback! We really appreciate you taking the time to share your experience. 🙌 We’ve reached out to you directly to follow up and see how we can assist further, and we’ll make sure your suggestions reach our product team.

Tidio ‑ Live Chat & AI Chatbot for Shopify
Tidio ‑ Live Chat & AI Chatbot
4.7 star
1,097 reviews

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Developer
Shopify App Store