Diamond Ateliers review for Tidio ‑ Live Chat & AI Chatbot

Oct. 6, 2025

Tidio has been a great addition to our store. The setup was quick and integration with Shopify was seamless. The live chat helps us connect instantly with potential customers, and the AI chatbot does a solid job at handling common questions automatically — saving our team time. We especially like how customizable the chatflows are — it feels more human than most chatbot tools we’ve tried. The dashboard is clean, and their support team is responsive. If you’re running a small to mid-sized store and want a simple way to boost engagement and conversions without hiring more staff, this is worth installing.