Metrix Premium Chassis Parts review for Tidio ‑ Live Chat & AI Chatbot
Dec. 16, 2025
We are generally happy with Tidio and its integration with Shopify. Setup is straightforward, and the AI features are helpful for handling common customer questions and improving response times. There is still room for improvement, particularly in making AI responses more flexible and improving customization options for automation. Overall, it is a reliable customer support app with strong potential.
Developer Reply
Thank you so much for your honest feedback! We're glad to know that you are overall satisfied with Tidio. We're always happy to help with setting up all the features, to make the most out of our tool. Feel free to reach out to us via [email protected], and we'll do our best to make Tidio a 5-star app for you!
Developer
Shopify App Store