Design Italy review for Tidio ‑ Live Chat & AI Chatbot
March 25, 2026
Tidio is a great support for our customer care team, enabling us to chat live with customers and resolve issues in real time. When the operators are not online, it responds quite well to requests, and we deal with them in the morning. We sell mostly furniture with many specifications that need to be understood by the client, and Tidio is able to keep them engaged while we find information.
Developer Reply
Thank you so much for your wonderful feedback! We’re thrilled to hear that Tidio has become such a valuable part of your customer care team.
Tidio ‑ Live Chat & AI Chatbot
4.7
1,180 reviews
Help shoppers instantly with live chat and AI-powered support.
Developer
Shopify App Store