Thevintageteacups review for Tidio ‑ Live Chat & AI Chatbot

Aug. 23, 2015

I have just completed my first week on the trial version and I am liking it very much. I did find the app would turn itself back on afterhours and although I named visitors, they often logged back in under a new ID #, so I wouldn't recognize returning visitors. That said, I LOVE this app! I made a sale the first day I used it, one that would never have happened without it. My store does not get a ton of visitors, so for now I have opted to continue on the free version. I only have one convo at a time, I don't use my phone for work. But if the paid version could get me good info on returning customer behavior or maybe their name before they chat, so I don't have to ask for it, I may upgrade then. Overall, awesome! Thanks so much :)