Advanced Saddle Fit, LLC review for Tidio Live Chat & AI Chatbots

4 / 5

March 11, 2019

Updated after a few days use: Not much activity yet - one live chat, and the customer seems to have left after I responded. and I'm still not sure whether LiveChat is for me. However, I would like to note that customer service is first rate. Questions are answered quickly, thoroughly, and professionally. I had never used a live chat app, looked at the reviews and decided to give Tidio a try. Setup was a breeze. I had some questions during the setup, and used Tidio's live chat to get answers. Response was quick and thorough. No one has live chatted me yet, so I don't have that experience. But so far, the customer service is excellent, and the dashboard is good-looking and intuitive. Certainly worth a try.

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi! Thank you so much for your honest and thorough review. The beginnings are always difficult! We can help you make the most out of your current traffic - e.g. set your chat to ask for the email address and display a pop-up message. Please contact me at [email protected] - I'll be happy to help you! :)

Tidio Live Chat & AI Chatbots for Shopify
Tidio Live Chat & AI Chatbots
4.7 star
1,925 reviews

Boost your Shopify store with Tidio Live Chat & Chatbots

Developer
Shopify App Store