Buddha Pants® review for Tidio ‑ Live Chat & AI Chatbot
May 6, 2019
Doesn’t work. Been testing for a week. Messages don’t come through. And their chat support is useless. Kindly funny. The app they offer doesn’t even work for their support. Customer service is HUGE for us. They can even get us up and running.
Developer Reply
I'm so sorry to hear that - the issue is caused by two chats being installed at the same time. One was added via the Shopify plugin, while the other one was installed manually using the JavaScript code. I've sent you an email from [email protected] to coordinate next steps - it shouldn't take more than five minutes to fix.
Developer
Shopify App Store