Above Ideal review for Tidio Live Chat & AI Chatbots

5 / 5

Sept. 17, 2019

This app is a must have for any store that wants to keep their customer service and request list at a minimum. Setup is very easy and it integrates with Shopify like it was already part of it. The team at Tidio has prepared all of the most commonly used bot creations for customer service replies in their back end. So when your ready to start implementing your first automated bot, you can simply choose to use the ones they already have prepared for you. A great feature that I love is that you can modify their existing bots and customize them to your preference or if you prefer, you can use their bots to learn from them and then create new custom chat bots of your own. All bots can be tested before they go live and cloned as a duplicate backup just in case something goes wrong as well. Superb app! They need more visibility on the web because their live chat customer service is also THE BEST!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your thoughtful and honest review. Cheers from our team! :)

Tidio Live Chat & AI Chatbots for Shopify
Tidio Live Chat & AI Chatbots
4.7 star
1,924 reviews

Boost your Shopify store with Tidio Live Chat & Chatbots

Developer
Shopify App Store