Lily of the Valley review for Tidio ‑ Live Chat & AI Chatbot
July 22, 2020
Tidio is an excellent app for consolidating communications with customers; whether they're chatting with us from our website or from Messenger. The customizable chatbots are a great help, too, especially for FAQs. Lately, however, the notifications have not been working and we've missed a few chats from customers with no way to reach them back. I'm sure it's just a bug and we look forward to its 100% back.
Developer Reply
Thank you for the review! Do you experience the lack of notifications when the app is online on your mobile device? If that's the case, please reach me at [email protected] and I will be able to help directly :)
Developer
Shopify App Store