Elbilgrossisten review for Tidio Live Chat & AI Chatbots

1 / 5

Jan. 27, 2023

Have now put limitations on how many chat you can have on the free plan in order to push people to a paid plan. Moving to another with paid because of this.

Using app

Over 7 years

Total reviews

6

Average rating

4.0

Developer Reply

Hi there. Thank you for your feedback and sorry to see you go :( A few weeks ago, after we introduced some new features, we decided to change our Pricing logic a bit. Since then, we notified our customers that the live chat will be limited to 50 unique visitors monthly unless they have a subscription to our premium plan. The limit was not enforced immediately because we wanted to give our users some time to get used to it. However, it was already enforced now. If this is a crucial factor for your business, and you would like to chat with more visitors, you would need to subscribe to our Communicator plan. This plan, apart from removing the conversations limit, includes many other great features that could support your business. Please reach out to us at [email protected] if you'd like to discuss all the available options. Chris

Tidio Live Chat & AI Chatbots for Shopify
Tidio Live Chat & AI Chatbots
4.7 star
1,900 reviews

Boost your Shopify store with Tidio Live Chat & Chatbots

Developer
Shopify App Store