CAPRON ARTS review for Tidio Live Chat & AI Chatbots

1 / 5

June 19, 2021

I was looking for a chat-bot solution that will help gain more email subscribers. I have a little small business store with 25K visitors per month. Tidio only served the first 1000 visitors, then the bot stopped working. Now they ask for $89/mo for 20K visitors per month. It's a pure robbery. I know you guys are smart and IT-geeks, and you're surrounded by billionaires and trillion dollar businesses - they are all around you. Then this makes you think that a small business with 25K visitors per month is a billionaire too... this is not true. 25K visitors per month can hardly generate $5K in gross sales. Minus 5% transaction commission, minus 45% operational costs (shopify, apps, google services). So you get roughly 30% of the gross revenues - and that's to put food on a table for a family. Now you want to take $89 from my pocket for just running a bot that asks for a customer's email address. For $89/mo I'll write my own bot with blackjack and hookers. You guys forgot how hard to earn each dollar. How much daily hard work, sweat, pain and grinding is in each earned dollar. Good luck!

Using app

5 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi, I’m really sorry to hear that you’re not satisfied with our pricing. Tidio has a feature that would ask your visitors for their email address, which is entirely free forever. Our support team will reach out to you with a step-by-step solution. Olek - Head of Customer Experience.

Tidio Live Chat & AI Chatbots for Shopify
Tidio Live Chat & AI Chatbots
4.7 star
1,900 reviews

Boost your Shopify store with Tidio Live Chat & Chatbots

Developer
Shopify App Store