NutriVita review for Tidio Live Chat & AI Chatbots

1 / 5

Aug. 4, 2022

Unfortunately app was very confusing to setup. Since i already done the the free trial couple years ago i decided to pay the full plan, almost $50 dollars /month. I wanted to start a new chat, from zero but customer support was confusing. different answers every time i talked to someone. so i decided to cancel and because the app didnt have features i needed and was confusing, so i had to cancel it. Dominika from customer support promised me that I was going to receive full refund (tried to make the app work for 5 days and no success). Its been over 2 months , sent her few emails and no response. I will have to call my credit card to get money back, unfortunately i do not recommend this app to anyone.

Using app

About 1 month

Total reviews

14

Average rating

4.4

Developer Reply

I'm so sorry to hear about it. Please let us look at it again with our team. We will reach out to you via email shortly with a clear action plan to fix this. My sincere apologies - Olek - Head of Customer Service.

Tidio Live Chat & AI Chatbots for Shopify
Tidio Live Chat & AI Chatbots
4.7 star
1,900 reviews

Boost your Shopify store with Tidio Live Chat & Chatbots

Developer
Shopify App Store