The Wool Company review for Tidio ‑ Live Chat & AI Chatbot

4 / 5

Nov. 30, 2023

A good chat app with friendly and very helpful support. Been using this for some time and the feature list keeps expanding. There is still room for improvement (I would like a chat bulk export facility) but it is good value for money. I've asked if they can provide a bulk export for me and they have escalated my case. If they provide it I will come back and upgrade my rating from 4* to 5* ... Thanks also go to Arek for comprehensive and patient support.

Using app

Over 5 years

Total reviews

10

Average rating

4.9

Developer Reply

Hi there! Thank you very much for your review :) Your feedback means a lot to us. Please let us know if you have any ideas on how we could improve our app. We'd love to hear them! Chris

Tidio ‑ Live Chat & AI Chatbot for Shopify
Tidio ‑ Live Chat & AI Chatbot
4.7 star
1,097 reviews

Free Trial

Developer
Shopify App Store