TikShop: Feed & Omega Pixel
Scale Ads with precise TikTok pixels, E-API & Catalog
Rating
5.0
feedback
296
chart
#1,039
All reviews
Rating Breakdown
Nov. 6, 2023
Mir wurde bis zum Schluß weitergeholfen. Einfach top!
Es freut uns zu hören, dass wir Ihnen bis zum Schluss weiterhelfen konnten! Vielen Dank für das positive Feedback. Wenn Sie weitere Fragen haben oder Hilfe benötigen, stehen wir gerne zur Verfügung. 😊🚀
Nov. 6, 2023
excelent customer service
Thank you for the compliment on our customer service! We're here to provide excellent support whenever you need it. If you have any more feedback or questions, feel free to reach out. We appreciate your kind words! 😊🌟
Nov. 3, 2023
App works well, you just need to wait few hours to Pixel events to show up in Ads Manager. Love the rep Tracy, she helped me out with everything and she go further to make sure all is good and that doubled checked if everything is working properly.
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
Oct. 30, 2023
was good but its a little bit to expensive
Hi. We sincerely appreciate you taking the time to share with us your experience with the Omega app. On behalf of our entire team, thank you for allowing us to support you and for your feedback about the app's pricing. We would love to improve our app shortly to bring you the best app with good pricing.
Oct. 25, 2023
This app reports events better than native Tiktok app. I've tested a lot. Like it. The support team is also on top rate. They made customization for my cart drawer very fast.
How lovely and sweet you are.🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀
Oct. 23, 2023
Hi. We sincerely appreciate you taking the time to rate our app. On behalf of our entire team, thank you for allowing us to support you!
Oct. 15, 2023
Customer service is very fast, highly recommended
It's always our pleasure to help you, your feedback means a lot to our team! Thank you so much for your words! 💗🧡💛💚
Oct. 10, 2023
Great Tool! 100% recommended.
You are so sweet!🥰🥰🥰. Thank you so much for leaving a review! Our team is thrilled to hear such good feedback. 🙌🙏🏻🙌🙏🏻
Oct. 6, 2023
very easy to work with and the help of customer service is a 10!
Yayyyyy you rockkk! 💙💚💛🧡 Thanks big time for your kind words for our service and app. Let’s rock data input for ads with Omega - Multiple TikTok Pixels app🔥
Sept. 26, 2023
Amazing people on the support team. Helped me for setting up the TikTok pixel from start to end. Especially the support person Rosie who helped me with this process amazing person and the App is also working perfectly fine.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Sept. 25, 2023
I have been using the app for a couple days and I cannot believe I just found it. It is has made scaling on multiple ad accounts on multiple platforms so so easy. I had a little confusion so I messaged support and Joyce was the absolute best! So happy I have found this app.
Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
Sept. 23, 2023
DO NOT INSTALL FOR TIKTOK** This app is overreporting my sales, for example I've got 1 Complete Payment but in Ads Manager it showed 7 Complete Payments! NOTE* I've NEVER ever had reporting issues this big with TikTok Sales Channel app. Although support keep telling me to enable API and it will fix it, they were delusional since API was turned ON and connected via code. Notes for Omega Pixel -> Should you attempt to remove this review, I will pursue additional measures to substantiate my concerns regarding this application's quality since I've got proof of Ads manager and Chat transcripts to back up these claims.
Hi there, Thank you for writing a review, I sincerely appreciate you bringing this issue to our attention. We are sorry to hear you had such a frustrating experience with the Tiktok Ad manager resulted in overreporting, that's not what we like to hear. I've shared your review with our dev team, and we are having a technical support agent to contact and check specifically your case. Please check your email and let us have another chance to support you in detecting this issue. Your satisfaction is our priority and we would love to make it right with this situation. Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email me at [email protected] Thank you, Kaylee, Leader of the Omega Customer Support team
Sept. 21, 2023
This is the best pixel tracking app, with the fastest and more helpfull support. I recommend it to everybody!
We’d like to thank you again for taking the time to write this review of our Multi TikTok Pixels app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.
Sept. 14, 2023
ive tried a few other apps for tiktok pixels and this one is the best! very quick and efficient support and the app works well
Thank you for the fantastic review. We're thrilled to hear that Multiple TikTok Pixels is a hit with you. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡
Aug. 31, 2023
Not only a great app but also great customer service!200% recomended.it was hard fo rme to connect pixels and the helped me out!
Your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for your time to leave these kind words!
Aug. 31, 2023
Joyce is a very helpful support rep. Helped me with issues and understand this proces to the T. Immediate responses, excellent english and communication. And top understanding on subject of Pixel.
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Joyce receives the recognition she deserves. Thank you again and have a great day!
Aug. 28, 2023
The best experience I've ever had. Every penny spent felt utterly worth it. Their staff team is an absolute gem, shining brightly in terms of professionalism and dedication. It's astounding, almost surreal, to realize the amount of time they invested in ensuring my satisfaction. From the moment I stepped in, to the very end, they never ceased to amaze me with their attention to detail and genuine concern. In a world where customer service can be lackluster, this team rises above and beyond. Truly, an experience that's etched into my memory. Every organization should strive for such excellence.
Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
Aug. 18, 2023
Very nice support desk and very helpfull. they take the time to explain and to resolve the problems with your bugs!
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Aug. 11, 2023
First of all, great customer service, they helped really quickly and the app is super reliable when it works, tracks 95% or more events.
Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
Aug. 9, 2023
the support team is the gem. They are incredibly good. Awesome appl Would like to recommend for everyone
We have no words 🙏🏻😊🙏🏻😊🙏🏻😊So humbled and happy to see this multi-pixel app helping you! Thank You so much for your words! 💗🧡💛💚 Omega Multiple TikTok Pixels team