Rating

5.0

feedback

1,753

Reviews

chart

#953

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    18%
  • Less than a month
    38%
  • Less than a year
    32%
  • More than a year
    4%

Reviews Summary

The Preorder app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by the team. Users appreciate the ease of use, intuitive interface, and the app's ability to efficiently manage pre-orders. The support team, including individuals like Jolo, Kenneth, and Louie, has been praised for their responsiveness, knowledge, and willingness to go above and beyond to assist users with any issues or customization needs. The app is commended for its performance, seamless integration, and robust features that have significantly improved the pre-order process for businesses. Overall, users highly recommend the Preorder app for its functionality and outstanding customer service.

Highlights

Exceptional customer support
Ease of use and intuitive interface
Efficient pre-order management
Responsive and knowledgeable support team
Performance and robust features

Rating Breakdown

  • 5
    97% (1,708 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2024

every helpful

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Really great app with lots of options!

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

I experienced a hiccup with this app when updating the theme version of our site. I sent a message in to support and and was helped immediately!! Quick resolution...they didn't just tell me what to do with troubleshoot instructions like other apps but rater they made fix themselves while they were in my site assessing the issue. That made the world of difference:) I even bounced back a custom question I thought had no chance of getting an adjustment now and yep...they took care of that too. Would definitely recommend based on their excellent support!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Very helpful, highly recommend this app!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Even though the content of the app cannot be translated natively with Shopifys Translate and Adapt app, which is a downside somewhat, so far the actual functions we've tested looked and worked just fine. When we found out the app was not active on some of our locales, we mailed support in the afternoon and got a reply within minutes letting us know the issue had been fixed. And it was. A truly great support experience.

Using app

7 days

Total reviews

1

Average rating

5.0

All reviews

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