Preorder Now Presale Timesact
Grow preorders with back in stock, restock alerts and waitlist
Rating
4.9
feedback
1,824
chart
#1,018
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
24%
-
Less than a month
38%
-
Less than a year
24%
-
More than a year
7%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the ease of setup, excellent customer support, and the app's ability to handle pre-orders and inventory management effectively. Users appreciate the transparency provided to customers during logistics crises, the intuitive interface, and the customizable options for pre-orders and back-in-stock notifications. The support team is highlighted for being responsive, helpful, and going above and beyond to assist users with setup and customization. However, a few users mentioned minor issues with theme compatibility and the complexity of customization options.
Highlights
Review RSS Feed
All reviews
April 2, 2026
I had a great experience during my call with Ken. He was incredibly helpful, knowledgeable, and resolved my issue quickly and efficiently. The meeting was smooth, well-structured, and made the whole process easy to understand. Highly recommend, excellent support and a great overall experience.
April 1, 2026
I installed this app based on their advertised free plan and the 'MAKE IT 3X' bonus limit. However, the reality is very misleading. When you contact support to activate the bonus, they demand a video testimonial featuring your face to unlock it. Worse, their support agent confirmed that this '3x limit' (30 orders) is NOT a recurring monthly limit. It is a one-time, lifetime cap. Once you hit those 30 orders, the free plan is gone forever and you are forced into a paid subscription. Tricking merchants into providing face-video reviews for a 'free plan' that has hidden, non-renewing limits is a blatant bait-and-switch tactic. If you are looking for an app with a transparent, recurring monthly free tier, look elsewhere. Uninstalled.
March 31, 2026
I had some trouble with the app on my storefront. Marie did an amazing job troubleshooting the issue and got it completed very quickly! My favorite feature of this app is the easy navigation through the pages as I was able to build the pre-order I needed. I would love a couple more badge options to pick from besides different colors.
March 30, 2026
Easy to set up and the support folks are great. Only 4 stars because it requires inventory to be tracked per-variant, which isn't quite a perfect fit for my business model. But the features are spot-on otherwise.
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