Rating

5.0

feedback

1,743

Reviews

chart

#1,177

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    24%
  • Less than a month
    38%
  • Less than a year
    24%
  • More than a year
    6%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, helpful customer support, and range of features such as pre-order options, back-in-stock notifications, and shipping delay notifications. Users appreciate the app's customization options and reasonable pricing suitable for businesses of all sizes. The customer service is highlighted as exceptional, with fast response times and knowledgeable support staff. Some users mentioned specific support team members who were particularly helpful and professional. However, there were a few minor issues reported, such as a learning curve for customization and occasional glitches.

Highlights

Positive customer support and fast response times
Ease of use and customization options
Range of features like pre-order and back-in-stock notifications
Reasonable pricing suitable for businesses of all sizes
Occasional minor issues reported like learning curve for customization and glitches

Rating Breakdown

  • 5
    98% (1,702 ratings)
  • 4
    2% (32 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 95% (1,652)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 28, 2026

very good and helpful from Roshal. helped us set up our pre-order option and back in stock option

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

easy to use

Using app

5 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

I had a minor tech glitch I wasn't able to resolve on my own. Customer support was fast! They had it resolved in under 24 hours. I'm on the Free Plan now and yet the customer support was GREAT. Looking forward to using this new tool for our Shopify store to help us with pre-order and inventory management once our orders start coming in soon. Highly recommend.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

This app is fantastic, covering all the bases -- pre-orders, shipping delay notifications, back-in-stock notifications, etc. It is so highly customizable, it can be a bit complicated, but the customer service is top-notch, with a response usually within seconds and very helpful user guides. The pricing is reasonable, with options suitable for tiny to large businesses. One of my favorite apps!!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

La app funcina muy bien, y me ha resultado mas que rentable, al cambiar el theme tuve una dificultad para ponerlo en marcha ,y me lo han solucionado de inamediato, Recomendable

Using app

About 2 months

Total reviews

8

Average rating

4.9

All reviews

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