Rating

5.0

feedback

1,698

Reviews

chart

#1,000

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    18%
  • Less than a month
    38%
  • Less than a year
    32%
  • More than a year
    4%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by the team. Users appreciated the quick response times, knowledgeable support staff, and efficient problem-solving. The app was praised for being easy to use and intuitive, especially for setting up pre-orders on websites. Customers also mentioned the app's effectiveness in streamlining the ordering process and improving customer satisfaction. However, there was one user who experienced issues with incorrect payment information being displayed to customers, leading to some confusion and inconvenience.

Highlights

Exceptional customer support and quick response times
Ease of use and intuitive setup for pre-orders
Efficiency in streamlining the ordering process and improving customer satisfaction
Issue with incorrect payment information displayed to customers
Positive feedback on the effectiveness of the app

Rating Breakdown

  • 5
    97% (1,655 ratings)
  • 4
    1% (20 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 18, 2024

Technical Support was great! So wonderful to speak with an actual human to help me get my new store up and running. Thank you Kenneth!

Store

HĀVN

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Flexible features, great customer service, prompt and quick solutions! Finally found a pre-order and 'coming soon' app that is easy to use with great features, such as providing discount on pre-ordered items and an ETA message for when product ships out. Customer service is really great too, few times I've chatted with them and instant reply. I high recommend this app!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

Nice app and quick support.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

Easy to use and received very quick support when I was having some trouble with my theme. Rommel was a great customer service rep to work with!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Honestly, This app is brilliant and the support is bizarrely good. I mean, they are instantly there to help literally ever single time I need them.

Using app

About 1 year

Total reviews

2

Average rating

5.0

All reviews

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