Rating

5.0

feedback

1,765

Reviews

chart

#1,070

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    24%
  • Less than a month
    38%
  • Less than a year
    24%
  • More than a year
    7%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, helpful customer support, and range of features such as pre-order options, back-in-stock notifications, and shipping delay notifications. Users appreciate the app's customization options and reasonable pricing suitable for businesses of all sizes. The customer service is highlighted as exceptional, with fast response times and knowledgeable support staff. Some users mentioned specific support team members who were particularly helpful and professional. However, there were a few minor issues reported, such as a learning curve for customization and occasional glitches.

Highlights

Positive customer support and fast response times
Ease of use and customization options
Range of features like pre-order and back-in-stock notifications
Reasonable pricing suitable for businesses of all sizes
Occasional minor issues reported like learning curve for customization and glitches

Rating Breakdown

  • 5
    98% (1,725 ratings)
  • 4
    2% (32 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 95% (1,667)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 21, 2026

réponse rapide et résultat parfait merci

Using app

--

Total reviews

5

Average rating

4.6

5 / 5 Share

Feb. 20, 2026

Great app! Exactly what we were looking for to help with pre-orders, back in stock notifications and even to add notes to items that are in stock. We really appreciate the various price plan options too. Super helpful and responsive support team!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Fast, helpful, and solved my issue quickly. The team fixed a badge positioning problem on my product page without any hassle. Highly recommend Timesact for anyone setting up pre-orders on Shopify!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Simply excellent customer service. Easy to use app.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

This app is mazing. While I downloaded it for the preorder feature, the back in stock feature has quickly become my favorite feature. i get so many questions on when an item will be back and its too much to keep track of so this feature is perfect for me. LOVE! 10/10

Using app

Over 2 years

Total reviews

1

Average rating

5.0

All reviews

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