All reviews

Rating Breakdown

  • 5
    98% (1,798 ratings)
  • 4
    2% (34 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (6 ratings)

Reviews with Text

  • 93% (1,721)
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5 / 5 Share

April 22, 2026

top

Store

APIRUN

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2026

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2026

Really great customer service! The human touch is really important given the often bespoke nature of pre-order campaigns. Thank you, Marie!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2026

This is the only preorder app that has worked for our store's needs. It's flexible, customizable, and their support is really responsive.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 20, 2026

I used this app for pre- orders in page fly wich was perfecatly integraded after I had the free consulting call with a timesact expert. This is an amazing service that ensures everything works!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2026

Easy set up, booked a call with Marie who was incredible helpful in making sure everything was set up right.

Store

3D META

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2026

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2026

As the owner of Scentface, I am beyond impressed with the Timesact team. They are incredibly fast, proactive, and solution-oriented. We needed a complex global setup involving automated pre-orders and specific discount logic, and their support—especially Princess—handled everything with a 'hands-on' approach via collaborator access. The app itself is a powerful instrument for revenue protection; the transition between 'Back in Stock' and 'Pre-order' is seamless. If you are looking for a high-performance app backed by a technical team that actually cares about your business growth, look no further. 5 stars all the way!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2026

Great experience and easy to setup preorder. And the customer service is fantastic. 11/10!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2026

Top Service. Kann ich nur weiter empfehlen

Using app

About 4 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

April 15, 2026

super fast responding and able to fulfil my specific requests every time

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2026

App Does the job well.. good level of customisation and great support team!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2026

The staff is very helpful. They work out the problems very quick. Good experience with this app

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2026

I’m still getting everything set up, but so far Timesact has been pretty easy to use. It helped me get my pre-orders going without too much confusion, which I appreciate. Looking forward to using it more as my store grows.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2026

good

Using app

30 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2026

Princess hat mir super schnell und sehr effektiv geholfen - TOP: kann ich nur empfehlen, super Support.

Using app

33 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2026

I had such an amazing experience working with Ken and Jake! They truly went above and beyond to help me with using Times Act for my Shopify account, especially with setting up my pre-order. From start to finish, they were incredibly knowledgeable, patient, and kind. What stood out the most was how intentional they were about making sure I fully understood everything. They didn’t rush the process at all they paused to check in, answered all my questions, and made sure my needs were completely met. Their professionalism and timeliness made the entire experience smooth and stress-free. I also really appreciated that they asked for feedback on how they could improve. That level of care and dedication to growth says a lot about their character and work ethic. Hands down, this was the best customer service I’ve received in years. Thank you both so much for your support you made a huge difference!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2026

Very usefull pre order feature, I recommend it

Store

PYROCA

Using app

9 days

Total reviews

17

Average rating

5.0

5 / 5 Share

April 8, 2026

Great app—definitely worth trying the free version. It’s easy to set up, and the support is 10/10.

Using app

About 1 hour

Total reviews

10

Average rating

5.0

5 / 5 Share

April 8, 2026

Meget hurtig og kompetent hjælp! Bedste anbefalinger herfra. Team Dsignhouse

Using app

8 months

Total reviews

10

Average rating

4.9