Preorder Now Presale Timesact for Shopify

Preorder Now Presale Timesact

Use pre order now with back in stock waitlist &...
Rating
4.9
Feedback
2,063
Reviews
Chart
#464
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Timesact app are overwhelmingly positive, with users praising the excellent customer support provided by team members like Rochelle, Princess, Jolo, Robert, and others. Users appreciate the responsiveness, patience, and helpfulness of the support team, as well as their willingness to go above and beyond to assist with any queries or issues. The app itself is highly regarded for its functionality, ease of use, and continuous improvements, especially in features like pre-orders, backorders, and inventory management. Users also highlight the quick setup process, seamless integration with Shopify, and the helpfulness of the support team in customizing the app to fit individual store needs. Overall, Timesact is recommended for businesses looking for a reliable pre-order solution with exceptional customer service.

Time spent using app
How long merchants keep the app installed.
Less than an hour 8%
Less than a day 21%
Less than a month 35%
Less than a year 22%
More than a year 6%
All reviews
5 / 5 Share
Sept. 8, 2026

Easy app to get started with and great customer service. Resolved issue within minutes.

Store Using app Total reviews Average rating
Layover and Co. 40 minutes 6 5.0
5 / 5 Share
Sept. 8, 2026

Amazing App & Even Better Support! Timesact does exactly what it says and MORE! The features are easy to use and work seamlessly with our Shopify store. But the customer support is what really sets them apart! They are always available, incredibly kind, patient, and knowledgeable. No question is too small or too complicated-they walk you through everything and actually make sure you understand it. Great app, amazing features, and truly exceptional customer service from everyone. Highly recommend Timesact!

Store Using app Total reviews Average rating
KOKOMO UNLIMITED 13 days 1 5.0
5 / 5 Share
Sept. 8, 2026

Excellent customer service. Fixed a problem in about 10 minutes. App works very well.

Store Using app Total reviews Average rating
CreaChick 2 months 1 5.0
5 / 5 Share
Sept. 8, 2026

Great support. So happy I found this app

Store Using app Total reviews Average rating
PICK HAPPY 6 days 3 5.0
5 / 5 Share
Sept. 7, 2026

Exceptional customer service. We had an urgent situation where a product variant sold out and we needed pre-orders working fast. Rommel and Tudor from the support team jumped on it straight away and were patient, thorough, and genuinely invested in getting it working correctly rather than just closing the ticket. We hit a couple of technical issues on our side along the way, and they tracked both down and got everything sorted the same day. Really impressed with how responsive and knowledgeable the team was. Highly recommend.

Store Using app Total reviews Average rating
Gaia Filters About 1 month 5 5.0

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