Preorder Now Presale Timesact

without any real prior shopify app knowledge I could get this working out of the box. It was pretty straightforward for the functionality I needed it for and then using shopify flow and little AI help I cuold customise the experience a little further to my needs. Their team was fast to respond and help me when I needed it which is probably the most important thing to be honest. Thanks to Ken and Tudor.

Timesact has some of the best customer service I've experienced among all the Shopify apps I've used. Their team is always quick to respond, efficient, and genuinely supportive. What sets them apart is how receptive the founders are to feedback and suggestions, constantly working on new features to improve the user experience. Excited to see what’s next for Timesact!

Had an issue with the button add to cart and pre-order overlapping Rommel fixed it for me under 15 minutes. Great support service!!

Great support team with really fast responses!

Great customer service

Human support

We started using this App at the weekend and it has already proved invaluable. We had a couple of issues that needed sorting, Tudor and Princess we absolutely amazing. Their response was spot on and the issues were fixed in no time. Do not hesitate to get this app, the support is fantastic .

This app provides great flexibility for my pre-order needs. It has many customization options and an AMAZING support team to assist for any little detail.

I was struggling to figure out how to configure everything, their live chat feature really came in handy. Camelius from the Timesact team answered all my questions and was a huge help in getting my shop ready for preorders. 10/10 would recommend. :)

Incredible app, and brilliant customer service. The 'chat now' access for help has saved me multiple times!

Great customer service!

We used Timesact for our holiday preorder (the only one we run) and it was a good experience. I would not hesitate to use them again next year when we offer our holiday preorder.

brilliant app and great support. the Coming Soon feature is perfect for soon to be released new vintages of wines

We've been using Timesact for over two years now, and the customer service we've received since day one has been fantastic: quick, responsive, and tailored to our needs. We've recently moved to the V2 Pro plan, which offers customers the option to pay a deposit when placing an order and the balance when the order is fulfilled. That works perfectly for us.

Customer care team member Marie is amazing. This is truly a set and forget feature you'll love.

I had a great experience working with Marie and Tudor from the Timesact team. Marie helped us with setting up Timesact. They both quickly identified and fixed an issue that was preventing the Made to Order button from displaying correctly on our store due to customized code on our website. Not only was the problem resolved promptly, but Tudor also took the time to clearly explain the cause and the solution in an easy-to-understand way. The Made to Order button, badge, and messaging are now working perfectly across our product and collection pages. The turnaround time was impressively fast, and communication throughout the process was professional, friendly, and thorough. Thank you for the outstanding support and attention to detail. It's reassuring to know we're backed by a team that genuinely cares about helping merchants succeed. Highly recommended!

Super guter Support! Ich bin von der Qualität wirklich begeistert. Mir wurde geduldig und kompetent bei der Einrichtung meiner Pre-Order-Funktion geholfen, und der Mitarbeiter ist wirklich am Ball geblieben, bis eine Lösung gefunden wurde. Vielen Dank für die tolle Unterstützung!

Has been extremely easy to implement and works exceptionally. I would like to shoutout Marie, who provided me with customized design for my store free of cost. Customer service has been absolutely amazing. Would 100% recommend to anyone who does pre-orders.

Amazing customer service! They’re always willing to step in and help resolve any issues if you can’t figure something out on your own. The app works great, and as a small business, we really appreciate having access to a tool like this. We couldn’t ask for a better app or better support!