CALANTHÉ STUDIO review for Preorder Notify Me Pre‑Order T

Oct. 20, 2024

At first it was great, I set up a 0 deposit and 100% on delivery payment structure as I wished to push my collecting of payments longer than the Shopify 7 day default one. Then I started to receive complaints from customers on that the checkout page displayed that 0 amount would be charged to their card, although they were ACTUALLY charged for the full order amount. The same that at the checkout page when placing the order, the order amount was displayed as 0. During two weeks I have not been able to promote sales on my store due to this issue, as displaying incorrect payment information is indeed illegal to my knowledge - and I now received information that there was nothing the App could do to help. So heads up for all of you - your customers will get information only that they need to pay the deposit amount. Never the full order amount. So the payment information you give your customers through this App is incorrect, even if you would set your deposit to 50%. Very sad about this as the support has been super great in all the other setup of the app to my store. But I guess they have overseen this issue at development, which makes it impossible for me to continue to use it now.