All reviews

Rating Breakdown

  • 5
    97% (1,668 ratings)
  • 4
    1% (20 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

Nov. 22, 2024

It is a bit too soon to tell because we just set it up, however Jolo was amazing! Very thorough and patient. We now know how to operate the set up.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Nice support from KENNET BUNANI

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Best customer service I've ever experienced on a shopify app!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Store

My Store

Using app

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5 / 5 Share

Nov. 22, 2024

Super fast support. Always helps quickly via chat and email and gets to the solution. This is important for me, especially because Shopify is constantly changing and you need support - which I get here. Thanks to the team :)

Store

VANA

Using app

--

Total reviews

3

Average rating

4.3

5 / 5 Share

Nov. 21, 2024

Extremely easy to set up, and the support chat within 24 hours of setup to tweak a few things was amazing. Highly recommend!!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Really easy to use and a worldclass support.

Using app

About 14 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

We have tried multiple pre-order apps and Timesact has been the best for our high volume needs. This app is the most stable and the support team is very quick to respond to any of your needs. The app is fairly straight forward to use. I would recommend this for your pre-order needs over all other apps so far.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

This is a great app. Many settings are available with clear communications to buyers so they understand that the item they are buying is a back order, and the displayed estimated delivery date gives clarity. There is also a pop-up message when they have mixed products in the cart, e.g., in-stock and backorder products, explaining that in-stock products will be shipped immediately and backorder products when restocked. This also helps to avoid potential confusion. On top of that, you can have a backorder badge on the product so it is immediately apparent that it is a backorder. Support agent Jolo was a great help. We had an initial call to discuss app features, and then after installation, he helped me with the settings. Thank you to Jolo and the developers.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

The support team deserves special mention. They’re responsive, knowledgeable, and always ready to help. This app has made it easy to manage pre-orders and more. Highly recommend it to any Shopify store owner!

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

great support and app functionality!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Installed the app on my store. It didn't work straight away out of the box together with the theme I used on my online store. However, the team of Timesact fixed it quickly and it works all good! So happy and can recommend them! 5 stars!

Store

OSOSOP

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Technical Support was great! So wonderful to speak with an actual human to help me get my new store up and running. Thank you Kenneth!

Store

HĀVN

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Flexible features, great customer service, prompt and quick solutions! Finally found a pre-order and 'coming soon' app that is easy to use with great features, such as providing discount on pre-ordered items and an ETA message for when product ships out. Customer service is really great too, few times I've chatted with them and instant reply. I high recommend this app!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

Nice app and quick support.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

Easy to use and received very quick support when I was having some trouble with my theme. Rommel was a great customer service rep to work with!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Honestly, This app is brilliant and the support is bizarrely good. I mean, they are instantly there to help literally ever single time I need them.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Always happy with their support, best app out there for pre orders. 10/10 would recommend

Using app

6 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 15, 2024

The app is really interesting for starting companies when the inventory is not there yet. You can start getting people on your website and even selling your products upfront. Jolo did really a great job with supporting me. Thanks!

Using app

About 20 hours

Total reviews

2

Average rating

4.5