All reviews

Rating Breakdown

  • 5
    98% (1,702 ratings)
  • 4
    2% (32 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 95% (1,652)
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5 / 5 Share

Jan. 28, 2026

very good and helpful from Roshal. helped us set up our pre-order option and back in stock option

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

easy to use

Using app

5 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

I had a minor tech glitch I wasn't able to resolve on my own. Customer support was fast! They had it resolved in under 24 hours. I'm on the Free Plan now and yet the customer support was GREAT. Looking forward to using this new tool for our Shopify store to help us with pre-order and inventory management once our orders start coming in soon. Highly recommend.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

This app is fantastic, covering all the bases -- pre-orders, shipping delay notifications, back-in-stock notifications, etc. It is so highly customizable, it can be a bit complicated, but the customer service is top-notch, with a response usually within seconds and very helpful user guides. The pricing is reasonable, with options suitable for tiny to large businesses. One of my favorite apps!!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

La app funcina muy bien, y me ha resultado mas que rentable, al cambiar el theme tuve una dificultad para ponerlo en marcha ,y me lo han solucionado de inamediato, Recomendable

Using app

About 2 months

Total reviews

8

Average rating

4.9

4 / 5 Share

Jan. 19, 2026

Using app

2 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 19, 2026

Exceptional!!! Ken was a great help…extremely knowledgeable and very professional. I would highly recommend the app to anyone. Great app and great support.

Using app

9 months

Total reviews

3

Average rating

2.3

5 / 5 Share

Jan. 14, 2026

Store

Ruanua

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Using app

5 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

Easy and great experience

Using app

10 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 8, 2026

Did the job. Simple. No frill. Functional! I like it

Store

Sirrah

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 7, 2026

Rochelle was very helpful!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

his app is incredibly intuitive, fast, and reliable, everything works smoothly and exactly as expected. The user experience is well thought out, making it easy to get things done efficiently. What truly makes the difference, though, is the amazing support from Rachelle. She was professional, friendly, and extremely helpful, providing clear and timely assistance at every step. Her support went above and beyond, making the whole experience stress-free and genuinely pleasant. Highly recommended, not only for the quality of the app, but also for the top-level customer support. Great job!

Using app

10 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 2, 2026

I am very impressed and grateful for your prompt response, especially during the New Year's holidays. Thank you so much for your powerful support!

Store

URUH

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2025

設定が簡単で使いやすい。日本語対応は神

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

SUPER fast resolution to a tiny visual issue. Very robust app with incredible support! Edited to add: We tried several other preorder apps and all of them just couldn't provide the fast support and customized solutions we really needed. Timesact has been BEEYOND incredible. Super fast responses, very thorough, and has completely heard my every request and has even been able to do some incredible customizations to get our preorder statuses acting AND LOOKING exactly how we want. I can't recommend this app enough. Very worht the money and so easy to set up!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Very helpful! Was quick to help solve my issue!

Store

Baldiz

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Fast customer service and support. Very happy with this app + team.

Using app

11 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Have used the app on many stores and it works flawlessly. Reached out to customer service when notification badges were not working correctly on my customized theme and they were able to get the badges up and running quickly and communication was fantastic

Using app

8 days

Total reviews

1

Average rating

5.0